Tarrance Dawkins
Spring Lake,NC
Summary
Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering 3 years of carrier experience on high-volume routes. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Mail Carrier/ Freight Delivery Driver
Area Storage & Transfer
11.2023 - 05.2024
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Proactively communicated route changes or potential delays due to construction or road closures with supervisors for alternative planning purposes.
- Enhanced customer satisfaction with timely and accurate mail delivery to both residential and commercial addresses.
USPS Mail Carrier
Postal Xpress
02.2022 - 11.2023
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
- Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
- Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
- Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
Truck Driver Class A CDL
Management Specialty
06.2021 - 01.2022
- Deliver food to restaurants
- All touch freight
- Operate rf scanner for all product's
- Operate electric pallet jack, cool lifts
- Operate electronic printer with phone to distribute receipts
- Operate truck to unload trucks with truck lift etc
- Delivered to commercial restaurants, commercial stores and privately owned stores.
- Loaded and unloaded trucks by operating special equipment to palletize freight and secure items for transport.
- Drove tractor and trailer to weigh stations before and after loading and along routes to document weights and comply with state regulations.
- Collected delivery instructions to verify freight and routes for on-time delivery and adjusted routes based on changing conditions.
- Maneuvered tractor and trailer into loading and unloading docks following crew signals to properly position freight.
- Leveraged [Type] device to track and maintain Hour of Service to comply with Federal Motor Carrier Safety Administration regulations.
- Increased overall productivity by effectively planning trips, minimizing delays, and maximizing driving hours within legal limits.
Professional Truck Driver
Melton truck lines
09.2020 - 11.2021
- Flatbed operator
- Tarp, un tarp
- Lift up to 80 pounds
- Traveling 2500 to 3000 miles weekly.
Professional Driver
Drivers logistics
11.2020 - 05.2021
- Dry van loads, transported all 50 states
- No freight touch loads
- Contact with broker and dispatch in regards to loads.
Print Operator
Kubra
01.2016 - 02.2017
- Operated Cannon printers OCE 1, OCE 2, and Cannon 3900
- Kept an open line of communication with other departments to ensure efficiency
- Extensive knowledge of high-speed printing equipment
- Ability to stand for long periods of time
- Familiarity with Windows and DOS platforms.
Data Entry Clerk/Customer Service Representative
Ajulia Executive Search
05.2015 - 10.2016
- Proven data entry work experience, as a Data entry operator or Office clerk
- Experience with MS Office and data programs
- Familiarity with administrative duties
- Experience using office equipment, like fax machine and scanner
- Typing speed and accuracy
- Excellent knowledge of correct spelling, grammar, and punctuation
- Attention to detail
- Confidentiality
- Organization skills, with an ability to stay focused on assigned tasks.
Accounts Payayble
TemPositions
02.2013 - 05.2015
- Keeping track of all payments and expenditures, including payroll, purchase orders, invoices, statements, etc
- Reconciling processed work by verifying entries and comparing system reports to balances
- Maintaining historical records
- Paying employees by verifying expense reports and preparing paychecks
- Paying vendors by scheduling paychecks and ensuring payment is received for outstanding credit; generally responding to all vendor inquiries regarding finance
- Preparing analyses of accounts and producing monthly reports
- Continuing to improve the payment process.
Customer Service Representative
Xerox
12.2012 - 02.2013
- Provided customers with product and service information
- Answered phones and responded to customer's requests
- Recognized, documented, and alerted the supervisor of trends in customer's calls
- Transferred customer calls to appropriate staff.
12th Grade English Teacher
Boys and Girls High School
01.2010 - 12.2012
- Provided direct and indirect instructional support to students in a positive environment
- Employed special educational strategies and techniques during instruction to improve the development of sensory-and perceptual-motor skills, language, cognition, and memory
- Developed plans for effective communication, monitored, and followed-up with students in an inclusive classroom setting.
Education
Bachelor of Arts in Education - Education
Shaw University Raleigh
Skills
- Assembly
- Vehicle loading
- Weather Tolerance
- Parcel delivery
- Safety awareness
- Microsoft Excel
- Commercial Driving (1 year)
- Tanker Experience
- Tractor-Trailer
- Driving
- Flatbed
- Load & Unload
- Heavy Equipment Operation
- Box Truck
- Delivery Driver Experience
- Freight Experience
- Microsoft Dynamics Navision
- Mechanical Knowledge
- Roll Off Truck
- Caregiving
- Developmental disabilities experience
- Mail distribution
- Postal regulations
- Route Management
- Mail Sorting
- Package handling
Certification
- CDL Class A
- Driver's License
- Tanker Endorsement
- Air Brake Endorsement
Workauthorization
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: Anywhere
music, reading, gym
I use music as an instrument of healing and enjoyment. I read for inspiration and go to the gym to keep and maintain a healthy body and mind.
Timeline
Mail Carrier/ Freight Delivery Driver
Area Storage & Transfer
11.2023 - 05.2024
USPS Mail Carrier
Postal Xpress
02.2022 - 11.2023
Truck Driver Class A CDL
Management Specialty
06.2021 - 01.2022
Professional Driver
Drivers logistics
11.2020 - 05.2021
Professional Truck Driver
Melton truck lines
09.2020 - 11.2021
Print Operator
Kubra
01.2016 - 02.2017
Data Entry Clerk/Customer Service Representative
Ajulia Executive Search
05.2015 - 10.2016
Accounts Payayble
TemPositions
02.2013 - 05.2015
Customer Service Representative
Xerox
12.2012 - 02.2013
12th Grade English Teacher
Boys and Girls High School
01.2010 - 12.2012
Bachelor of Arts in Education - Education
Shaw University Raleigh
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