Tarrance Gibbs
Moncks Corner,South Carolina
Summary
Detail-oriented and results-driven Contract Specialist with over 15 years of experience in operations management, sales, and customer service. Proven ability to effectively manage budgets, coordinate shipments, and ensure compliance with policies and procedures. Seeking to leverage expertise in policy administration, conflict resolution, and team leadership to contribute to a dynamic organization.
Overview
15
15
years of professional experience
Work History
Store Manager
Palmetto Goodwill
Charleston, SC
12.2021 - 12.2023
- Ensure quality and quantity of merchandise meets sales and production quotas.
- Coordinate shipments and adjust merchandise categories and production schedules as needed.
- Oversee transportation shipments and daily reporting.
- Price merchandise according to established standards.
- Implement seasonal planograms, floor sets, store signage, and sales promotion activities.
- Assist Truck Drivers and agency personnel in their duties.
- Provide prompt and courteous customer service to customers and donors.
- Engage and train subordinate staff in providing excellent customer service.
Associate District Manager
Ecolab
Charleston, SC
04.2018 - 08.2021
- Managed sales budget of approximately $1.5-3M to achieve sales and expense targets.
- Led a team of Service Specialists providing pest detection, elimination, and prevention solutions to commercial establishments.
- Coordinated district initial services, ensured service excellence, managed open routes, pursued sales opportunities, and performed quality assurance visits.
- Participated in recruiting, selecting, coaching, and performance management.
- Upheld company culture and policies to foster a safe and respectful work environment.
Assistant Store Manager
Walgreens
Mount Pleasant, SC
08.2008 - 04.2018
- Provided excellent customer service and resolved inquiries and complaints.
- Supervised employees engaged in sales, inventory-taking, and cash reconciliations.
- Instructed staff on handling difficult sales and estimated consumer demand.
- Recruited, trained, and evaluated personnel, enforcing safety and health rules.
- Planned budgets, authorized payments, and established department policies and procedures.
Education
Bachelor of Science - Marketing
South Carolina State University
Orangeburg, SCMBA - Business Administration And Management
Webster University
St Louis, MOSkills
- Revenue Generation
- Report Generation
- Promotional Planning
- Risk Management
- Customer Service Management
- Policy & Procedure Administration
- Team Leadership & Training
- Conflict & Dispute Resolution
- Time Management
- Critical Thinking
- Operation Management
- Counseling & Coaching
- Sales and Service Training
- HIP/Leadership Training
- Safety/Hazard Training
- EEOC Training
- Diversity Training
- Management Training
- Customer Service Training
- Computer Skills: Kronos, AS400, Microsoft Office (Word, PowerPoint, Excel)
Timeline
Store Manager
Palmetto Goodwill
12.2021 - 12.2023
Associate District Manager
Ecolab
04.2018 - 08.2021
Assistant Store Manager
Walgreens
08.2008 - 04.2018
Bachelor of Science - Marketing
South Carolina State University
MBA - Business Administration And Management
Webster University
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