Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wanda Blaney

Charlotte,NC

Summary

Dedicated housekeeper with a strong background in hospitality, notably at Embassy Suites, where I enhanced guest satisfaction through meticulous cleaning and exceptional customer service. Skilled in health and safety compliance, I excel in teamwork and organization, ensuring a pristine environment that promotes comfort and positive experiences for all guests.

Overview

30
30
years of professional experience

Work History

Housekeeper

Extended Stay America
04.2021 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Housekeeper

Embassy Suites
09.2015 - 05.2020
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Adhered to professional house cleaning checklist.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
  • Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.

CNA

Charleston Area Medical Center
09.1995 - 05.2013
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

Education

Associate of Arts - Health Occupation

West Virginia State University
Institute Wv
06-1988

High School Diploma -

Dunbar High School
Dunbar, WV
05-1984

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Cleaning techniques
  • Health and safety compliance
  • Hospitality background
  • Excellent oral and written communication
  • Multitasking and organization
  • Cleaning and organizing
  • Detail-oriented
  • Hardworking
  • Professional and courteous
  • Multitasking and prioritizing
  • Time management

Timeline

Housekeeper

Extended Stay America
04.2021 - Current

Housekeeper

Embassy Suites
09.2015 - 05.2020

CNA

Charleston Area Medical Center
09.1995 - 05.2013

Associate of Arts - Health Occupation

West Virginia State University

High School Diploma -

Dunbar High School

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