Tarryn Ford, SPHR -SHRM-SCP
Broomfield,Colorado
Summary
Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Manager- Human Resource Consulting
TriNet HR
03.2021 - Current
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Manage team of strategic human resource consultants who assist small to mid-sized businesses.
- Responsible and accountable for all personnel issues (discipline, coaching, mentoring, performance management, work schedules, policy enforcement, etc.)
- Provide TriNet leadership with analysis, recommendations, and other information to ensure best practices, delivery of established standards and achieve metrics.
- Provide colleague training, development and mentoring to ensure colleague readiness for expanded service delivery and successive roles.
- Regularly interact with external clients to assess satisfaction, service levels and retention risks. Serve as escalation point for Assigned Support HR issues.
- Collaborate with internal departments (payroll, tax, 401(k), legal, sales, technology, CX centers, account management, etc.) to resolve operational issues.
- Advise internal teams on complex HR compliance issues.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Human Capital Business Partner
TriNet
02.2018 - 10.2019
- Primary TriNet service partner responsible for building exceptional relationship with customer responsible for all relationship management and all human resource consulting needs.
- Deliver yearly benefit and pricing renewal to customer executive team and negotiate with customer to ensure retention.
- Communicate all new TriNet products and services to ensure customer understands the value of TriNet partnership and ensure alignment with customer needs.
- Deliver Business Service Reviews, 360 Reviews, HR compliance reviews to drive value of TriNet partnership.
- Collaborate with all areas of the business to ensure customer needs are met or exceeded or to ensure all issues are resolved.
- Develop and implement account plans and engagements for every customer.
Vice President Of People And Culture
Door to Door Organics
09.2014 - 12.2017
- Senior executive leader for human resource department, internal communications and culture cultivation for the organization.
- Oversee staff of 7 employees including People and Culture Manager People and Culture Business Partners, HR Analyst, Payroll and Benefits Administrator and Office Manager.
- Plan and lead executive leadership strategic planning including acting as the voice and advocate of the employee experience.
- Increased employee engagement through implementation of numerous employee engagement strategies including quarterly engagement survey, 360 review process, performance management process, and co-managed flexible time off (discretionary time off).
- Improved transparency and employee trust by implementing new HRIS (UltiPro), bonus incentive program, compensation system, created new employee handbook, and new employee on boarding .
- Improved employee communication by leading internal communications team including creation of company intranet, town hall meetings, and employee newsletter.
- Responded to all legal issues and work with outside counsel to resolve legal issues.
- Improved employee working conditions by overseeing facility management of our central and remote corporate offices.
- Resolved employment-related disputes through proactive communication.
- Increased competitive recruiting advantage and employee retention by analyzing and improving compensation, employee incentive/bonus programs and benefits policies to establish competitive programs and ensure compliance with legal requirements.
- Coordinated work activities of staff relating to employment, recruiting, compensation, payroll, benefits administration, progressive discipline, coaching, employee development, labor relations and employee relations, and staff events.
- Represented organization at personnel-related hearings and investigations.
Human Resources Manager
Safeway
09.2002 - 12.2014
- Conducted workplace investigations including employee issues, customer complaints, and policy violations. Coordinate outcomes with legal counsel and/or labor relations.
- Managed talent pool for all management positions. Develop strategies to prepare employees for management positions.
- Partners with operations to identify, resolve and mediate conflict.
- Implemented and coordinate all company health and wellness programs.
- Responded to EEOC charges using mediation process or preparing position statement and request for information.
- Responsible for initiation and results of Balanced Workforce initiative (DEI programs).
- Management of all human resources related issues including HR/payroll, employee counseling, benefits, hiring and recruitment, mentoring, and succession planning.
- Group Facilitation to including training on HR related topics, presentations to senior leaders, retail employees.
- Performance Management for employees at every level.
- Provide coaching and direction to client groups on all HR related topics.
- Created and led comprehensive Leadership Training, Sexual Harassment, Mentoring and Workplace Ethics training for 100's of staff members.
People and Culture Manager
Door To Door Organics
11.2013 - 09.2014
Recruiter
Safeway
09.2002 - 07.2004
- Responsible for the management selection process for 55 Denver metro retail stores.
- Post each position, interview and select all department managers, head clerk and assistant managers for Denver Metro Stores.
- Ensure EEO promotion standards are followed.
- Fair and consistent process is maintained for every promotion.
- Coordinate for all recruitment efforts for 5-state division.
- Including advertising, corporate/backstage support, promotional materials, internal and external job fairs.
- Execute large staffing projects including resort area seasonal hiring, new stores, and labor dispute replacement workers.
Education
Bachelor of Arts - Psychology
Fort Lewis College
Durango, COSkills
- Customer Relationships
- Account Management
- Workplace Investigations
- HR Compliance
- Workplace Accommodations
- Employee Engagement
- Performance Management
- Change Management
- Labor Relations and Union Avoidance
- Employee Relations
- Operations Management
Certification
HRCI - SPHR
SHRM-SCP
Timeline
Manager- Human Resource Consulting
TriNet HR
03.2021 - Current
Human Capital Business Partner
TriNet
02.2018 - 10.2019
Vice President Of People And Culture
Door to Door Organics
09.2014 - 12.2017
People and Culture Manager
Door To Door Organics
11.2013 - 09.2014
Human Resources Manager
Safeway
09.2002 - 12.2014
Recruiter
Safeway
09.2002 - 07.2004
Bachelor of Arts - Psychology
Fort Lewis College
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