Organized professional known for always adhering to hospital requirements, policies and procedures. Smart Medical Records Specialist promoting effective collaboration, communication and records auditing talents.
Overview
9
9
years of professional experience
Work History
Medical Records Specialist
Wilford Hall Ambulatory Surgical Center
01.2023 - Current
Maintained electronic medical records for all clients
Pulled patient records and transferred information to appropriate parties.
Provided respectful assistance to patients, staff members and insurance company representatives.
Entered patient insurance, demographic and health information into software and confirmed records.
Set up patient charts and documented information in various company software.
Verified record copies before handing each over to check for and remove unnecessary details.
Streamlined day-to-day office processes to meet long-term goals.
Determined and implemented techniques to improve medical records retrieval process.
Scanned incoming documentation.
Maintained complete confidentiality in accordance with organization and legal requirements.
Observed confidentiality and safeguarded all patient-related information.
Kept department clean, organized and professional.
Consolidated diverse medical records.
Processed and invoiced records requests from patients, providers and third parties.
Supported administration staff with records requests to support patient care.
Tracked and processed release of information requests.
Scanned and validated medical records for upload.
Organized patient charts, gathering medical histories, lab results and consents.
Retrieved medical charts for healthcare staff for filing in medical records.
Managed release of information requests and identified requestors as patient, relation or provider.
Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
Maintained patient confidence by keeping patient records information confidential.
Maintained relationships with medical providers, suppliers, and reporters.
Reviewed charts and flagged incomplete or inaccurate information.
Communicated effectively with staff, patients, and insurance companies by email and telephone.
Uploaded physician progress notes, history, and physicals into electronic medical records.
Medical Records Specialist/Patient Travel
Aviano 31St Medical Group Air Base
07.2021 - 05.2023
Performed preliminary physical tests to accurately record results in patient history summary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Scheduled appointments for patients via phone and in person.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Organized charts, documents and supplies to maintain team productivity.
Contacted pharmacies to submit and refill patients' prescriptions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Labeled and completed lab requisitions using ICD and CPT coding.
Measured vital signs and took medical histories to prepare patients for examination.
Documented notes during patient visits.
Cleaned and maintained medical equipment following procedures and standards.
Incorporated outside records into charts and EHR.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Responded to patient callbacks and phone-in prescription refill requests.
Maintained patient confidence by keeping patient records information confidential.
Communicated effectively with staff, patients, and insurance companies by email and telephone.
Uploaded physician progress notes, history, and physicals into electronic medical records.
Maintained patient records in compliance with security regulations.
Kept accurate log of requests for medical information and records.
Followed up with patients about medical and healthcare processes.
Established strong relationships with insurance companies and other external partners involved in processing claims or accessing patient information.
Addressed discrepancies in medical coding promptly, liaising with relevant parties to rectify errors and maintain accurate billing information.
Medical Records Specialist/Resource Management Specialist
Osan 51st Medical Group- Air Force Base- Korea
04.2020 - 06.2021
Performed preliminary physical tests to accurately record results in patient history summary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Scheduled appointments for patients via phone and in person.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Organized charts, documents and supplies to maintain team productivity.
Contacted pharmacies to submit and refill patients' prescriptions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Conducted insurance verification and pre-certification and pre-authorization functions.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Labeled and completed lab requisitions using ICD and CPT coding.
Measured vital signs and took medical histories to prepare patients for examination.
Documented notes during patient visits.
Cleaned and maintained medical equipment following procedures and standards.
Incorporated outside records into charts and EHR.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Responded to patient callbacks and phone-in prescription refill requests.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Medical Records Specialist/Adult Admissions Coordinator
Wright Patterson Air Force Base
01.2016 - 09.2020
Processed medical records requests from outside providers according to facility, state, and federal law.
Maintained patient confidence by keeping patient records information confidential.
Maintained relationships with medical providers, suppliers, and reporters.
Reviewed charts and flagged incomplete or inaccurate information.
Communicated effectively with staff, patients, and insurance companies by email and telephone.
Scanned and uploaded medical records into electronic medical records system.
Transcribed and entered patient medical information into electronic medical records systems.
Education
Certificates of Completion - Expeditionary Medical Support-Health Services Man
Wright -Patterson AFB
Ohio
05.2019
High School Diploma -
Heritage High School
Conyers, GA
05.2013
Skills
Patient confidentiality
HIPAA Compliance
Office Administration
Clinical Documentation
Medical Records Management
Information Verification
Knowledgeable in TRICARE
Records request handling
Customer Service
Medical record security
Timeline
Medical Records Specialist
Wilford Hall Ambulatory Surgical Center
01.2023 - Current
Medical Records Specialist/Patient Travel
Aviano 31St Medical Group Air Base
07.2021 - 05.2023
Medical Records Specialist/Resource Management Specialist
Osan 51st Medical Group- Air Force Base- Korea
04.2020 - 06.2021
Medical Records Specialist/Adult Admissions Coordinator
Wright Patterson Air Force Base
01.2016 - 09.2020
Certificates of Completion - Expeditionary Medical Support-Health Services Man
Wright -Patterson AFB
High School Diploma -
Heritage High School
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