Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tarryn Shaver

Vestal,NY

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier/Stocker

Burlington Coat Factory Department Store
Vestal, NY
11.2023 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.

Crew Member

McDonald's
Kirkville, NY
08.2023 - 11.2023
  • Assisted in the preparation of food items according to recipes and instructions.
  • Cleaned kitchen areas, equipment and utensils.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Served meals to customers in a friendly and courteous manner.
  • Greeted customers upon arrival in the dining area.
  • Delivered food orders promptly and accurately to guests tables.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Followed established cash handling procedures when collecting payment from customers.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Organized take-out orders for customers who requested them.
  • Utilized point-of-sale systems for taking orders from customers.
  • Operated cash register to process cash, check and credit card transactions.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.

Hostess

Olive Garden Restaurant
Kirkville, NY
06.2023 - 11.2023
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Provided menus to customers and answered questions regarding menu items.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Monitored customer satisfaction levels throughout their meal experience.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Accurately recorded customer information into reservation system.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Resolved any customer complaints or issues quickly and professionally.
  • Provided excellent customer service by addressing customer needs promptly.
  • Assisted servers in bussing tables when needed during busy periods.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted incoming guests to escort to assigned dining area and present menus.

Cashier/Shelf Stocker

HomeGoods, TJX Companies
Vestal, NY
12.2021 - 03.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.

Education

High School Diploma -

Vestal High School
Vestal, NY
06-2021

Skills

  • Payment Collection
  • Customer Service
  • Cash Register Operation
  • Customer Assistance
  • Returns processing
  • Product Recommendations
  • Payment Processing
  • Cash Handling
  • Merchandise Restocking
  • Issue Resolution
  • Cleaning and sanitizing
  • POS system operations
  • Loyalty Program Promotion
  • Guest inquiries
  • Product Knowledge
  • Ordering and stocking
  • Retail Merchandising

Certification

  • Certificate in Business Management and Computer Careers, Broome-Tioga Boces, June 2021
  • Certificate in Hospitality Industry Careers, Broome-Tioga Boces, June 2019

Timeline

Cashier/Stocker

Burlington Coat Factory Department Store
11.2023 - Current

Crew Member

McDonald's
08.2023 - 11.2023

Hostess

Olive Garden Restaurant
06.2023 - 11.2023

Cashier/Shelf Stocker

HomeGoods, TJX Companies
12.2021 - 03.2022

High School Diploma -

Vestal High School
Tarryn Shaver