Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tarryn Snell-Richardson

Sparks,NV

Summary

Dynamic and results-driven professional with extensive experience in customer service at Silver State Counseling and Therapy. Proven ability to enhance guest relations and optimize workflows, while effectively managing schedules. Skilled in conflict management and data entry, consistently achieving high customer satisfaction through proactive problem-solving and relationship building.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Of House Team Member

Chick-fil-A
07.2021 - 06.2022
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
  • Handled customer complaints professionally and efficiently, resulting in increased repeat business.
  • Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Helped guests at tables when in need of assistance.
  • Built a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.
  • Supported overall team goals by assisting other staff members during peak hours as needed.
  • Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.

Lifeguard

Wild Island Family Adventure Park
07.2022 - 09.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.

Party Hostess

Coconut Bowl
09.2022 - 01.2023
  • Managed event timeline effectively, ensuring all activities occurred as planned without delays or interruptions in the schedule.
  • Completed opening and closing checklists of facility to verify security of building, staff and parking area.
  • Supervised party area and delivery of services to verify guests complied with facility safety rules.
  • Completed party checklist to confirm each party received contracted elements of party package.
  • Enhanced guest experience by providing attentive service and anticipating party needs.
  • Developed customized party themes, creating unique experiences tailored to clients'' preferences.
  • Maintained accurate supply log of party supplies and submitted purchase requests to reorder supplies.

Preschool Teacher

Just Kidding Learning Center
10.2022 - 05.2023
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.

Sales Associate

The Niche
04.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

To-GO Server and Food Runner

Bully's Sports Bar & Grill
05.2024 - 10.2024
  • Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
  • Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
  • Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
  • Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
  • Expedited food preparation for timely pick-up, ensuring top-notch service for all guests.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.

Front Office Assistant

Pacific Aerospace
10.2023 - 04.2024
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Responded to inquiries from callers seeking information.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Reviewed and updated customer information in database for accuracy.

Front Office Manager & Receptionist

Silver State Counseling and Therapy
04.2024 - Current
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
  • Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
  • Reconciled end-of-day reports to determine accurate billing and payment processing.
  • Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Collaborated with housekeeping and maintenance departments to ensure timely room availability and optimal guest experience.
  • Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.

Education

Cosmetology License - Cosmetology

Paul Mitchell The School Reno
Reno, NV
09-2025

High School Diploma -

Spanish Springs High School
Sparks, NV
06-2023

Skills

  • Effective multitasking
  • Workflow optimization
  • Customer service
  • Customer relations
  • Scheduling and calendar management
  • Administrative skills
  • Records management
  • Guest relations
  • Conflict management
  • Relationship building
  • Schedule management
  • Data entry
  • Effective planning

Certification

  • First Aid/CPR Certified

Languages

English
Native or Bilingual

Timeline

To-GO Server and Food Runner

Bully's Sports Bar & Grill
05.2024 - 10.2024

Front Office Manager & Receptionist

Silver State Counseling and Therapy
04.2024 - Current

Front Office Assistant

Pacific Aerospace
10.2023 - 04.2024

Sales Associate

The Niche
04.2023 - 01.2024

Preschool Teacher

Just Kidding Learning Center
10.2022 - 05.2023

Party Hostess

Coconut Bowl
09.2022 - 01.2023

Lifeguard

Wild Island Family Adventure Park
07.2022 - 09.2022

Front Of House Team Member

Chick-fil-A
07.2021 - 06.2022

Cosmetology License - Cosmetology

Paul Mitchell The School Reno

High School Diploma -

Spanish Springs High School

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