Tarryn Steede
Southampton
Summary
Driven professional with a decade of expertise in financial services and customer relations. Proven track record for optimizing financial processes, cultivating client relationships, and exceeding performance targets. Strong communication and problem solving skills complemented by a commitment to efficiency and excellence in service delivery. Proficient with MS Office Suite Applications.
Overview
20
20
years of professional experience
Work History
Office Administrator-Temporary
The Centre on Philanthropy
04.2019 - 05.2019
- Responsible for calling all local charities in Bermuda to facilitate non-profit survey completion
- Ensure all charities completed non-profit survey correctly
- Answer any questions regarding the non-profit survey.
Office Administrator- Temporary
The Coalition for the Protection of Children
01.2018 - 01.2019
- Receptionist duties/ Taking messages/scheduling appointments for Director
- Donor recognition support-letter preparation and mailing/filing for audit
- Ordering/taking stock of food storehouse supplies
- Ordering office supplies/equipment
- Management of donor boxes
- Management of special events including Christmas Party and Fundraising efforts.
Support Analyst - Credit Risk Management Department
Bank of N.T. Butterfield
01.2014 - 01.2017
- Became a systems expert by obtaining detailed technical knowledge of the systems through own initiative
- Managed, updated and maintained a portfolio of 119 delinquent client mortgage and loan accounts
- Maintained and updated a portfolio of 50 delinquent staff mortgage and loan accounts
- Originated, reviewed, processed customer loans and mortgage payments
- Provided exemplary client relations techniques in resolving financial issues.
Credit Recovery Administrator - Credit Risk Management Department
Bank Of N. T. Butterfield & Son
01.2011 - 01.2014
- Regulated credit risk by creating financial order management support (payment plans)
- Originated, reviewed and processed customer loans and mortgage payments
- Drafted reference letters for student visa's, new overseas accounts and rental applications.
Business Banking Teller - Retail Department
Bank of N.T. Butterfield
01.2010 - 01.2011
- Provided excellent customer service ensuring adequate satisfaction
- Processed financial transactions including deposits, withdrawals and wire transfers
- Resolved customer complaints and notified managers if unresolvable.
Head Teller - Retail Department
Bank of N.T. Butterfield
01.2009 - 01.2010
- Trained new Tellers, with positive reinforcement to help employees to attain objectives
- Verified Customer Service Associate's cash drawer against day's receipts and resolved errors
- Maintained high volume of cash to ensure adequate funding for financial transactions.
Customer Service Associate - Retail Department
Bank of N.T. Butterfield
01.2006 - 01.2009
- Provided excellent customer service utilizing 'Know Your Customer' (KYC) for optimal client satisfaction
- Processed financial transactions including deposits, withdrawals, wire transfers & foreign currency exchange
- Fielded customer complaints and notified managers.
Cashier
Market Place
01.2002 - 01.2006
- Handling and reconciling cash register; accurate and efficient ringing up; bagging groceries; returning products to proper location; replenishing bag supplies; and greeting and assisting customers.
Sales Associate
Gorhams
01.1999 - 01.2000
- Handling and reconciling cash register; accurate and efficient ringing up; scanning and price checks
- Liaising with other departments for queries and greeting an assisting customers.
Education
Associate of Arts - Business Administration And Management
Bermuda College
Bermuda 05.2024
High School Diploma -
Bermuda Institute
Bermuda 06.2000
Skills
- Time Management
- Communication
- Problem Solving
- Attention to detail
- Task Prioritization
- Financial Knowledge
- Interpersonal skills for effective teamwork
- Self-Directed
Personal Information
Status: Bermudian
Additional Information
Bermuda Motocross Association- Assistant Treasurer
Timeline
Office Administrator-Temporary
The Centre on Philanthropy
04.2019 - 05.2019
Office Administrator- Temporary
The Coalition for the Protection of Children
01.2018 - 01.2019
Support Analyst - Credit Risk Management Department
Bank of N.T. Butterfield
01.2014 - 01.2017
Credit Recovery Administrator - Credit Risk Management Department
Bank Of N. T. Butterfield & Son
01.2011 - 01.2014
Business Banking Teller - Retail Department
Bank of N.T. Butterfield
01.2010 - 01.2011
Head Teller - Retail Department
Bank of N.T. Butterfield
01.2009 - 01.2010
Customer Service Associate - Retail Department
Bank of N.T. Butterfield
01.2006 - 01.2009
Cashier
Market Place
01.2002 - 01.2006
Sales Associate
Gorhams
01.1999 - 01.2000
Associate of Arts - Business Administration And Management
Bermuda College
High School Diploma -
Bermuda Institute
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