Tarrza Jenkins
Raleigh,NC
Summary
Certified healthcare professional with strong expertise in performing hemodialysis treatments and ensuring high patient care standards. Skilled at operating dialysis machines, monitoring vital signs, and maintaining sterile environments. Known for reliability, adaptability, and effective teamwork to achieve optimal patient outcomes. Adept at educating patients on treatment procedures and maintaining detailed medical records.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Certified Clinical Hemodialysis Technician
Fresenius Medical Center
03.2013 - Current
- Operated dialysis machines following established protocols to ensure patient safety and treatment efficacy
- Monitored vital signs during procedures, documenting changes accurately for clinical review.
- Maintained cleanliness and organization of treatment area, adhering to infection control standards.
- Engaged in ongoing education about renal health to improve patient interaction and support efforts.
- Minimized complications related to vascular access sites by performing proper cannulation techniques using both needles and catheters according to established protocols.
- Supported interdisciplinary team collaboration by sharing relevant patient information with physicians, nurses, and dietitians for comprehensive care planning.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Took monthly blood work from patients to review effectiveness of dialysis treatment.
- Well-educated and practiced HIPPA code of conduct to provide patient privacy to prevent sensitive health information being accessible to unnecessary sources.
- Promoted overall clinic success by contributing ideas during staff meetings for process improvements or ways to enhance patient experience while receiving care at our facility.
Front Desk Receptionist
Med CareEast, PA
02.2004 - 02.2012
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Coordinated appointment scheduling, optimizing physician time and enhancing patient satisfaction.
- Managed patient check-in and check-out processes to ensure seamless operations.
- Maintained accurate patient records using electronic health record (EHR) systems for efficient data management.
- Responded to inquiries and provided information regarding services, contributing to improved patient experience.
- Monitored inventory of office supplies and equipment, ensuring availability for uninterrupted front desk operations.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Compiled and submitted daily reports on front desk activities, offering insights for process improvements.
- Routed incoming mail and messages to relevant personnel without delay.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
High School Diploma -
Junius H. Rose High School
Greenville, NCSkills
- Blood pressure monitoring
- Vascular Access care/Needle insertion
- Blood sample collection
- HIPAA compliance
- Adaptable to change
- Clinical communication
- Documentation accuracy
- Infection control protocols
- Emergency response
- Strong work ethic
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking Abilities
- Critical thinking
Certification
- CCHT - Certified Clinical Hemodialysis Technician
Timeline
Certified Clinical Hemodialysis Technician
Fresenius Medical Center
03.2013 - Current
Front Desk Receptionist
Med CareEast, PA
02.2004 - 02.2012
High School Diploma -
Junius H. Rose High School