Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Tarscha N. Hall

Montgomery

Summary

Strong minded and energetic with a solid history of working in manufacturing! Always willing to learn more! Always on time and eager to get the job done with the best of my ability

Talented Quality Control Inspector driven to improve product quality in manufacturing environments. Provider of relevant and effective product and component tests. Eager to help manufacturers eliminate production errors and increase successful manufacturing figures.

Hardworking quality control inspector offering several years of manufacturing and production experience. Detail-oriented and systematic professional knowledgeable about compliance standards. Adheres strictly to documentation guidelines and reporting requirements.

Proven Quality Control Inspector with background in conducting detailed inspections, testing products, and ensuring compliance with standards. Experience includes developing quality control systems, identifying defects and implementing corrective actions. Strengths lie in analytical skills, problem-solving abilities, and deep understanding of inspection methods and tools. Previous work has resulted in improved product quality and efficiency in operations.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Diligent Desired Position with background in customer service and cashiering. Proven ability to handle transactions accurately and efficiently while maintaining positive customer experience. Demonstrated excellent communication and problem-solving skills in fast-paced environments.

Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.

Overview

22
22
years of professional experience

Work History

Quality Control Inspector

GKN Aerospace
11.2020 - Current
  • Inspected products for defects and conformance to customer specifications using precision measuring instruments.
  • Monitored production processes to ensure quality standards were met and documented results of inspections.
  • Verified accuracy of product labels, including expiration dates and lot numbers.
  • Performed first article inspection on incoming raw materials.
  • Analyzed data from process control systems to identify trends in product quality.
  • Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
  • Conducted root cause analysis investigations when issues arose with production processes or end-products.
  • Developed corrective action plans based on findings from investigations and audits.
  • Maintained records of all nonconforming products and completed corrective actions as required.
  • Identified areas for improvement in existing processes, procedures, and equipment.
  • Provided technical support to other departments regarding quality related topics and initiatives.
  • Trained new employees on proper use of test equipment and inspection techniques.
  • Reviewed customer complaints and identified potential sources of quality issues.
  • Participated in internal and external audits to ensure compliance with applicable regulations.

Customer Service Cashier

Walmart
06.2020 - 01.2021
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Composite Worker

GKN Advanced Composite Structures
03.2006 - 11.2020
  • I currently work in the paint department where I touch up parts and get them ready to ship!!
  • I also worked at the start of the plant where I cut kits, kitted kits and work the freezer (where I put kits up and pulled them out before lay-up)!!
  • I also did a lot of paper work and computer while working in the Gerber!!

customer service

Victoryland
01.2005 - 03.2006
  • I worked with customers! Satisfying whatever needs they needed from fixing drinks to holding their chairs or helping with their machines!!

Swing Manager

McDonald's
01.2003 - 01.2005
  • I was a swing manager where I would help with the schedule of the employees, I would help order truck and check it off once delivered!!
  • I also managed the shift I was working and made sure things ran appropriately!!

Education

High School Diploma -

Booker T Washington High School
Tuskegee, AL
05.2002

Skills

  • Composite Worker
  • Paper work
  • Mathematics
  • Computer Skills
  • Management
  • Team worker
  • Production and Processing
  • Non-conformance reporting
  • Specifications reading
  • Inspection documentation
  • Production methods
  • Reporting and analysis
  • Fabrication inspection
  • Test equipment operation
  • Production experience
  • Inspection protocols
  • Acceptance requirements
  • Process evaluation
  • Inspection procedures
  • Inspections and reviews
  • Training and mentorship
  • Quality processes
  • Geometric dimensioning
  • Visual inspections
  • Customer relations
  • Problem resolution
  • Call center experience
  • Computer proficiency
  • Complaint handling
  • Microsoft Excel
  • Customer satisfaction measurement
  • Professional telephone demeanor
  • Call management
  • Product knowledge

Education and Training

Tuskegee, AL

Timeline

Quality Control Inspector

GKN Aerospace
11.2020 - Current

Customer Service Cashier

Walmart
06.2020 - 01.2021

Composite Worker

GKN Advanced Composite Structures
03.2006 - 11.2020

customer service

Victoryland
01.2005 - 03.2006

Swing Manager

McDonald's
01.2003 - 01.2005

High School Diploma -

Booker T Washington High School
Tarscha N. Hall