Tarsha Brumfield
Dallas ,Texas
Summary
Dynamic Jr. Manager and Customer Service Manager with a proven track record at Rainbow Shops and Walmart, enhancing operational efficiency and customer satisfaction. Expert in team coordination and customer service, adept at multitasking and fostering team collaboration. Achieved significant cost savings through optimized inventory control, demonstrating keen attention to detail and strong organizational skills.
Overview
2012
2012
years of professional experience
Work History
Jr.Manager
Rainbow Shops
- Reported project results to district manager.
- Optimized inventory control processes, minimizing stock discrepancies and maximizing cost savings.
- Established efficient workflows within the team by utilizing task delegation techniques based on individual strengths and skills.
- Resolved customer complaints swiftly and professionally, maintaining a high level of customer satisfaction.
- Performed key holder duties and ensured daily operational security.Safeguarded funds with end of day procedures and deposit funds.
Customer Service Manager
Walmart
09.2008 - 11.2011
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Provided lunches and breaks, ensuring cashiers had necessary resources to perform duties effectively.
- Managed a team of cashiers fostering a positive work environment focused on teamwork and collaboration.
- Ensured cleanliness of front end.
- Ensured rapid return processing.
Education
Taking Ged Glasses To Further My Education. - Basic Studies
Richardson High
Richardson, TXSkills
- Keen attention to detail
- Team coordination
- Customer service
- Time management
- Multitasking and organization
- Staff training and development
- Team building
Timeline
Customer Service Manager
Walmart
09.2008 - 11.2011
Jr.Manager
Rainbow Shops
Taking Ged Glasses To Further My Education. - Basic Studies
Richardson High
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