Tarsha Campbell

I have dedicated myself to leading disaster recovery initiatives. My core competencies lie in policy writing and refining processes, ensuring compliance with stringent guidelines, and exercising sharp analytical skills to monitor and evaluate project progress. I had the privilege to oversee, enhance and improve verification methods and streamlined the appeals and grievances process. I fostered collaboration across agencies, enabling us to provide support to disaster survivors more efficiently. My goal is to continue evolving these services, bringing innovative solutions and diverse perspectives to the challenges at hand.

• Developed and implemented five operational policies and procedures that improved workflow efficiency and accuracy.
• Tracked progress on of an average of 25+ appeals and 80+ duplication of benefits verifications a month and provided timely feedback to staff members.
• Reviewed an average of 200+ incoming documents a month for completeness, accuracy, and compliance with established standards.
• Monitored progress made towards resolving appealed or grieved matter and consistently resolved appeals in five days, nine days faster than the standard of 14 days.
• Provided oversight of appeals and grievances process, ensuring compliance with applicable regulations; had zero appeal decisions overturned.
• Led a team of 8 team members that executed three different federal grants to deliver 4500+ eligible South Carolinian families a repaired or reconstructed home.
• Ensured compliance with all program policy and procedure resulting in zero ineligible applicants receiving an unauthorized benefit and successfully passing four federal level audits with zero findings.
• Trained and developed 10 team members and was integral to their advancement to positions of greater responsibility.