Tarsha Eloby
Memphis,TN
Summary
Expert in credit authorization and clerical operations with a strong background in credit analysis and decision-making. Proficient in analyzing financial data and customer information to drive informed decisions. Achieved significant reductions in loan processing times while ensuring adherence to compliance standards. Enhanced customer satisfaction through efficient and precise transaction management.
Overview
2
2
years of professional experience
Work History
Credit Specialist
Secure Life Solutions
Memphis, Tennessee
06.2023 - Current
- Facilitated resolution of disputes between customers and creditors or debt collectors.
- Performed financial analysis on customer accounts and credit histories.
- Evaluated client credit applications for approval and risk assessment.
Intake Specialist
THE HUBB USDA
Memphis, Tennessee
01.2024 - 02.2025
- Conducted initial client assessments to identify specific needs and requirements.
- Coordinated communication between clients and service providers to ensure effective support.
- Scheduled appointments and follow-ups for clients with appropriate services to enhance accessibility.
- Provided information on services, eligibility, and application processes to facilitate client understanding.
- Answered and logged incoming inquiries via phone, fax, and email to maintain comprehensive records.
- Maintained positive demeanor while effectively de-escalating client issues during crisis situations.
Tax Preparer
Carmichael Taxes
Memphis, Tennessee
10.2023 - 04.2024
- Prepared individual and business tax returns using tax software for compliance and accuracy.
- Reviewed financial documents to ensure adherence to regulations and standards.
- Communicated with clients to collect essential tax information and resolve inquiries.
- Assisted clients in comprehending tax laws and filing obligations.
- Conducted meticulous data entry to accurately capture all relevant information.
- Maintained confidentiality of sensitive client information during preparation process.
Skills
- Tax preparation and compliance auditing
- Client evaluation and dispute resolution
- Credit risk assessment and decision making
- Data entry accuracy
- Effective communication
- Attention to detail
- Time management
- Adaptability and flexibility
References
References available upon request.
Timeline
Intake Specialist
THE HUBB USDA
01.2024 - 02.2025
Tax Preparer
Carmichael Taxes
10.2023 - 04.2024
Credit Specialist
Secure Life Solutions
06.2023 - Current
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