Angela Staton
Richmond,VA
Summary
Dynamic and results-driven professional with extensive experience in facility maintenance and team supervision at A&H Spot on Cleaning Service. Proven expertise in inventory management and conflict resolution, ensuring high-quality standards and customer satisfaction. Committed to maintaining safe environments while implementing effective cleaning procedures and training staff for optimal performance.
Overview
6
6
years of professional experience
Work History
Maintenance Custodian
Parks and Recreation Department
Richmond, VA
06.2024 - Current
- Collected trash from bins located throughout facility on a daily basis.
- Performed daily custodial duties such as sweeping, mopping, vacuuming and dusting of all areas.
- Maintained janitorial supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Secured facilities at end of shift by locking doors and windows.
- Followed established safety rules and regulations related to the use of chemicals, tools, ladders or other equipment used in performing job duties.
- Completed general cleaning tasks such as washing floors, baseboards, in accordance with established schedules.
- Followed established health and safety regulations when handling hazardous materials.
- Stocked restroom dispensers with paper towels, toilet tissue, as needed.
- Notified building managers about needed repairs to maintain public safety.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
Janitorial Manager
A&H Spot on Cleaning Service
Richmond, VA
01.2023 - Current
- Conducted regular inspections of janitorial staff performance, ensuring quality standards are met.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Monitored inventory levels of cleaning supplies and ordered additional items as needed.
- Resolved customer complaints regarding cleanliness or maintenance issues promptly and professionally.
- Implemented cost-saving measures whenever possible without compromising the quality of services offered.
- Investigated accidents involving custodial staff members to identify root causes and take corrective action when needed.
- Supervised a team of custodians to ensure tasks were completed efficiently and effectively.
- Trained new employees in safety protocols, sanitization techniques, and standard operating procedures.
- Resolved conflicts between staff members in a timely manner while maintaining a professional attitude.
- Managed the daily scheduling of janitors to ensure adequate coverage for all areas needing cleaning services.
CNA
Exquisite Home Care
Richmond, VA
06.2023 - 06.2024
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Provided emotional support to family members during difficult times.
- Participated in educational programs designed to improve knowledge of health care practices.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Documented patient care services by charting in designated areas.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Supervisor of Operations
Imamis Learning Center
Richmond, VA
03.2019 - 04.2023
- Resolved conflicts between students or between students and staff members in an appropriate manner.
- Facilitated a safe environment by enforcing safety rules at all times.
- Communicated regularly with parents about their child's progress or any concerns they may have had.
- Developed and implemented educational programs for children according to their age group.
- Assessed the quality of care being provided by daycare personnel.
Education
Early Childhood - Early Childhood Education And Care
Pits Community College
Greenville07-1992
Skills
- Chemical safety
- Inventory management
- Facility maintenance
- Cleaning procedures
- Equipment operation
- Customer service
- Team supervision
- Problem solving
- Time management
- Communication skills
- Health regulations
- Quality control
- Training and development
- Conflict resolution
Timeline
Maintenance Custodian
Parks and Recreation Department
06.2024 - Current
CNA
Exquisite Home Care
06.2023 - 06.2024
Janitorial Manager
A&H Spot on Cleaning Service
01.2023 - Current
Supervisor of Operations
Imamis Learning Center
03.2019 - 04.2023
Early Childhood - Early Childhood Education And Care
Pits Community College
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