Tarsha WILLIAMS
Red Lion,PA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Quality Control Inspector
Specialty Testing & Development
Seven Valleys, PA
01.2021 - Current
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Verified accuracy of product labels, including expiration dates and lot numbers.
Housekeeping Room Attendant
HERTIAGE HILLS RESORT
YORK, PA
12.2017 - 01.2021
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Replenished room amenities according to established guidelines.
- Followed safety procedures when using chemical cleaners and power equipment.
- Inspected all assigned rooms upon completion of cleaning duties.
- Reported any maintenance issues or damage found in the guest rooms to supervisor.
- Responded promptly to requests from guests and other departments.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Stocked linen closets with appropriate supplies for housekeeping staff use.
- Organized storage areas for efficient access to materials and supplies.
- Assisted in laundry operations when needed by sorting linens and loading machines.
- Replaced dirty linens with clean items according to established standards of quality control.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
- Empty wastebaskets; replace trash bags; transport trash containers to designated disposal area.
- Swept stairwells; vacuum hallways; cleaned public restrooms when necessary.
- Kept up-to-date records of items cleaned in each room.
- Performed deep cleaning tasks such as shampooing carpets or steam cleaning furniture.
- Ensured compliance with health regulations regarding sanitation procedures.
- Assisted colleagues whenever necessary in order to meet deadlines set by management.
- Communicated effectively with team members about daily assignments and task progress.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Furnished guests with clean linens and supplied rooms with toiletries.
- Removed trash from rooms and replaced liners to wastebaskets.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
Baker
Dunkin' Donuts
Manchester, PA
03.2016 - 12.2017
- Operated ovens and other equipment to bake products according to established recipes.
- Decorated cakes with icing, sprinkles and other edible decorations.
- Followed food safety guidelines while preparing all food items.
- Ensured that all health regulations were followed at all times while working in the kitchen.
- Rotated stock as needed to keep freshness intact.
- Inspected finished products before packaging them up for sale.
- Packaged finished products into boxes or containers for delivery or sale in store.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Inspected baking equipment in accordance with cleanliness and safety standards.
- Maintained temperature, sweep and sanitation logs to document proper conditions.
HOUSKEEPER
Mount Vernon HOTEL
Baltimore, MD
04.2010 - 11.2013
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Emptied trash receptacles throughout the property.
- Inspected guest rooms after cleaning to ensure they were presentable.
Drive-Thru Cashier
McDonald's
Baltimore, MD
10.2005 - 07.2011
- Greeted customers, took orders, and provided product information.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Maintained knowledge of current menu items, prices, and promotions.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Received payment from customers and made change as needed.
- Verified that orders were accurate and complete before delivering them to customers.
- Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
- Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
- Completed end-of-shift tasks such as counting money in register drawers and reconciling transactions with receipts.
- Greeted patrons, speaking clearly to take orders and give details about food items.
- Checked headsets and replaced batteries prior to rush periods to maintain readiness.
- Greeted customers promptly and responded to questions.
Education
LAKE CLIFTON EASTERN HIGH
Baltimore, MDSkills
- Inspection documentation
- Non-conformance reporting
- Recordkeeping
- QC planning
- Raw materials testing
- Division monitoring
Affiliations
- Loves to read
- Enjoy time with my kids and grandbabies
Certification
- BASIC SHIFT MANAGEMENT (MCDONALD'S 6/12-6/14,2007)
Languages
English
Professional
Timeline
Quality Control Inspector
Specialty Testing & Development
01.2021 - Current
Housekeeping Room Attendant
HERTIAGE HILLS RESORT
12.2017 - 01.2021
Baker
Dunkin' Donuts
03.2016 - 12.2017
HOUSKEEPER
Mount Vernon HOTEL
04.2010 - 11.2013
Drive-Thru Cashier
McDonald's
10.2005 - 07.2011
LAKE CLIFTON EASTERN HIGH
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