Tarshea McCummings

• Developed and implemented lesson plans to cover core subjects such as math, science, language arts, and social studies, to meet the needs of a diverse student population.
• Created a positive learning environment that encouraged students to strive for excellence.
• Assessed student performance by administering tests, quizzes, and other assignments.
• Created classroom environment that was conducive to learning, including establishing rules and procedures.
• Provided feedback on student progress through conferences, reports, assessments, or parent-teacher meetings.
• Utilized various teaching strategies such as lectures, discussions, multimedia presentations, demonstrations, field trips, in order to engage all learners.

• Managed program operations and provided documents for Service Members transitioning out of the Army.
• Facilitated monthly briefings and educational work sessions to strengthen Service Members competencies regarding the program.
• Organized and maintained documents, files and records and facilitated day-to-day program activities.
• Monitored program operations for compliance with policies and procedures, applicable standards and relevant contractual policy.
• Managed busy calendar along with TAP team, planning and preparing briefings, meetings and communications.

• Greet service members and spouses, answer general questions and direct to appropriate locations.
• Deliver administrative support to team members by making copies, sending faxes and organizing documents.
• Handle classroom scheduling, collaborating with meeting organizers, and handle diverse needs for clients in-person, by phone or through email.
• Screen visitors and direct them to specific locations for office safety.
• Collaborate with counselors to maximize exceptional customer service and functional initiatives.

• Scheduled and confirmed appointments.
• Provided exceptional customer service through effective telephone communication and follow-ups using excel spreadsheets.
• Made phone calls and sent emails to establish leads.
• Scheduled meetings with recruiters and clients, emailed customers and placed outbound calls.
• Took information from potential customers to assess needs.

• Worked closely with front-end staff to assist customers.
• Helped customers find specific products, answered questions and offered product advice.
• Accepted cash and credit card payments, issued receipts and provided change.
• Trained new team members in cash register operation, stock procedures and customer services.
• Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
• Promoted specific item options to drive sales and achieve add-on purchases.

• Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
• Collected payment from customers and scheduled next appointments.
• Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
• Provided comprehensive hair treatments for various types of hair.
• Assisted with basic bookkeeping, filing and maintaining clients' records.

• Responded to customer inquiries and delivered appropriate information after carefully researching issues.
• Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
• Maintained safe, organized store by keeping aisles free of merchandise and boxes.
• Researched out-of-stock items to find additional inventory in other store locations.
• Counted and balanced registers as well as directed and supervised staff performance.

• Worked closely with front-end staff to assist customers.
• Operated cash register, collected payments and provided accurate change.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Helped customers find specific products, answered questions and offered product advice.
• Lifted materials of varied weights on regular basis.
• Received and stocked merchandise and organized and maintained backroom by following company safety, cleaning and operating procedures.

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• Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
• Backed up reception desk by answering phones, scheduling appointments and processing payments.
• Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
• Assisted with basic bookkeeping, filing and maintaining clients' records.
• Kept notes listing preferences and services provided to clients for quick reference.

• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Answered incoming telephone calls to provide store, products and services information.
• Met merchandise processing standards and maintained organized and accessible work area.
• Operated cash register, collected payments and provided accurate change.
• Helped with purchases, locating items and signing up for rewards programs.

• Collaborated with clients to plan shoots and boost satisfaction with photos.
• Planned and obtained original shots using innovative thinking and new techniques.
• Cropped, manipulated and performed color balance for final images.
• Explained price and package details to customers.
• Improvised photographic methods and techniques.

• Cared for children of various ages and assisted with feeding, dressing and enforced rules to teach good manners and maintain safe environment.
• Prepared meals, snacks and refreshments while accounting for dietary needs and restrictions.
• Organized and planned age-appropriate reading, crafts, music lessons and encouraged early literacy.
• Balanced schedules to promote optimal rest, play and educational periods.
• Sanitized toys and tables to maintain clean, safe environment.

• Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
• Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
• Followed company policies, rules and procedures to promote company goals and maintain safety.
• Operated cash register, applied discounts, collected payments,and provided accurate change.
• Completed daily recovery tasks to keep areas clean like the fitting room to keep the store in order and neat for maximum productivity.