Summary
Overview
Work History
Education
Skills
Timeline
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Tarshesha Ross

Boston,Mass

Summary

. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

8
8
years of professional experience

Work History

Leasing Professional

Liberty Group
05.2022 - Current
  • Utilized various software and tools to streamline processes and optimize performance.
  • Processed transfer requests from existing tenants who wished to move within the same building or complex.
  • Conducted background checks on applicants.
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Received rent payments and tracked transactions in accounting software.
  • Assisted the property manager in mediating tenant concerns and issuing notices.
  • Developed marketing strategies aimed at increasing leasing activity within the community.
  • Tracked leads using CRM software and followed up with interested parties.

Lead Leasing Consultant

Princeton Properties
12.2023 - 02.2025
  • Participated in weekly meetings with property managers to discuss current trends in the industry and ensure successful execution of all tasks related to leasing operations.
  • Coordinated maintenance and repair requests and contacted contractors for bid proposals.
  • Performed regular inspections of vacant units and ensured that all units were ready for showings in a timely manner.
  • Provided leadership and direction to a team of Leasing Consultants.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.

Guest Service Rep/Banquet Coordinator

Marriott Courtyard
08.2017 - 05.2020
  • Answered incoming calls from guests seeking reservations or general information.
  • Communicated with management to resolve escalated concerns about service or account payments.
  • Received and distributed guest mail and messages per company policy.
  • Process up to 100 or more guest arrivals and departures per day.
  • Resolved customer service issues in a timely manner.
  • Processed payments for room charges, taxes, and other incidentals as required.
  • Worked effectively in team environments to make the workplace more productive.

Education

GED -

Roxbury Community College
03.2002

Skills

  • CRM management
  • Lease preparation
  • Tenant screening
  • Team leadership
  • Time management
  • Lease administration
  • Application processing
  • Property tours and inspections
  • Interpersonal skills
  • Case management software proficiency

Timeline

Lead Leasing Consultant

Princeton Properties
12.2023 - 02.2025

Leasing Professional

Liberty Group
05.2022 - Current

Guest Service Rep/Banquet Coordinator

Marriott Courtyard
08.2017 - 05.2020

GED -

Roxbury Community College

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Tarshesha Ross