Microsoft Office :Word، Excel، PowerPoint، Outlook
Tarteel Elsiddig
Ankeny,IA
Summary
Experian in quality control for four years and data inter for one year , with management information system background,
Looking for management information systems appertaining or quality controller officers .
Overview
4
4
years of professional experience
Work History
Quality Officer
Sudan International University
12.2015 - 11.2018
An Educational Quality Officer evaluates and develops the quality of the educational process by:
- Ensuring instructors' attendance in every lecture
- Ensuring students' attendance
- Preparing weekly, monthly, and semi-annual reports on instructors' attendance and absence
- Calculating instructors' working hours
- Conducting surveys on instructors' performance
- Preparing reports on students' attendance and absence
- Assessing the quality of classrooms"
Data Enter
Ministry Of Interior Of Sudan
02.2013 - 11.2014
- Contributed to project success by meeting tight deadlines for data entry tasks without sacrificing quality.
- Contributed to a positive work environment by proactively assisting colleagues as needed, fostering strong professional relationships and a collaborative atmosphere.
- Reduced errors in reports by thoroughly reviewing entered data and making necessary corrections before submission.
- Demonstrated adaptability by quickly learning new software programs and adjusting to changes in database structures or requirements.
Education
Bachelor's Degree - Management Information Systems
Sudan University of Science And Technology
Khartoum Sudan09.2013
Skills
Computer skills:
Microsoft Office: Word, Excel, PowerPoint, Outlook
CRM Systems: Salesforce admin
Languages skills:
English (Advanced)
Arabic (fluent)
Business skills :
Change Management
Emotional Intelligence
Problem -Solving: Analysis, creativity, and decision-making
Customer Service:
Understanding customer needs, resolving issues, and building loyalty
Meeting report writing best practices
How to write effective meeting reports
Certification
Quality Assurance Standards and Preparation of self- assessment
Management systems for educational organizations
ISO 21001:2018
Total Quality Management
Convention & islamic bank managemnt
Accomplishments
- Collaborated with team of 20 in self-assessment study to Sudan International University.
- Participating in reviewing the quality guide and developing education.
- Participating in the development of the strategic plan for the Quality Center and educational improvement.
- Supervised team of 8 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Software
Statistical programs : SPSS
Programming languages : Java
Database management systems: Oracle, Microsoft Access
Communication and collaboration programs : Microsoft Teams, Zoom
Effective in meeting management
Skilled in report writing
Timeline
Quality Officer
Sudan International University
12.2015 - 11.2018
Data Enter
Ministry Of Interior Of Sudan
02.2013 - 11.2014
Bachelor's Degree - Management Information Systems
Sudan University of Science And Technology
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