TARUNI TUMMALA
Terre Haute,IN
Summary
A results-driven and adaptable professional with extensive experience in HR operations, IT support, assessment coordination, and project management. Seeking to leverage strong technical skills in Excel, programming languages (C, C++, Java), and systems management (Active Directory, Azure, ServiceNow) alongside a Master’s degree in Human Resource Development. With a proven track record in assessment management, IT service support, and process optimization, I am eager to contribute to a dynamic organization that values innovation, effective communication, and continuous improvement.
Overview
7
7
years of professional experience
Work History
ASSESSMENTS OFFICER
GUS EDUCATION LLP
01.2023 - 12.2023
- Company Overview: University Name- University of Law(UK)
- Collaborating with faculty, instructors, and academic departments to organize and schedule assessments, exams, and assignments
- Reviewing and grading assessments, maintaining accurate records of students' performance, and providing feedback in accordance with established marking criteria
- Maintaining databases and systems to track and manage student assessment data, ensuring accuracy and confidentiality
- Staying updated with university policies and regulations regarding assessments and ensuring compliance with them
- Participating in quality assurance processes, such as moderating assessments, ensuring consistency in grading, and contributing to assessment improvement initiatives
- Liaising with students regarding assessment-related queries, providing guidance on assessment procedures, and addressing concerns or appeals related to grading
- Utilizing technology and assessment platforms to streamline assessment processes and enhance efficiency in grading and feedback delivery
- Generating reports on assessment outcomes, analyzing trends in student performance, and providing insights to faculty and administration for curriculum development or improvement
- Contributing to the enhancement of assessment methods, participating in training sessions or workshops, and implementing best practices for assessment and evaluation
- University Name- University of Law(UK)
HR ASSOCIATE
AMAZON DEVELOPMENT CENTRE
01.2023 - 04.2023
- ERC Associates at Amazon are crucial in ensuring that employees have the necessary support and resources to manage their leaves effectively while adhering to company policies and legal requirements
- Managing the process of employee leaves, including medical, family, parental, and other types of leaves available to Amazon employees
- This involves understanding and applying company policies and legal regulations related to leaves of absence
- Adapted quickly to changes in work processes and procedures
- Multitasked effectively to manage multiple responsibilities simultaneously
- Maintained a professional demeanor and positive attitude in a fast-paced environment
- Worked collaboratively with team members to accomplish common objectives
- Communicated with customers in a polite and courteous manner, resolving inquiries and issues promptly
IT Analyst I Service Support Representative 2
UNISYS Pvt.LTD
07.2018 - 04.2023
- Project name- NEC 7-ELEVEN STORES IN USA
- Designed, developed, and implemented solutions using O365 and Power Platform
- Provided technical support to end-users and troubleshooted issues effectively
- Utilized lab group servers such as Mac Image Server, Image Storage Server, DeepFreeze/Labstats, and Lab IM system – Spark
- Created and rolled out software images to ISU computer labs, ensuring uniformity and compliance with standards
- Participated in team meetings, project updates, and provided progress reports
- Conducted testing and quality assurance to ensure solutions met business requirements
Technical Support Representative
Sitel
India, Telangana
05.2017 - 04.2018
- Provided technical support and troubleshooting services to end-users experiencing hardware and software issues.
- Managed the configuration and setup of customer accounts and systems.
- Participated in after-hours on-call rotation for critical support needs.
- Monitored and responded to support tickets in a timely manner, prioritizing based on urgency and impact.
- Handled customer service issues by providing guidance or escalating for advanced support.
- Used remote login tools to assist clients with technical and product questions.
Education
Masters in Human Resources Development - Human Resources Development
Indiana State University
Terre Haute, IN12-2025
MBA - HUMAN RESOURCES
Osmania University
09.2020
BTECH - ELECTRICAL AND ELECTRONICS ENGINEERING
G NARAYANAMMA INSTITUTE OF TECHNOLOGY
05.2017
INTERMEDIATE -
NARYANA JUNIOR COLLEGE
03.2013
SSC -
ST. ANN’S GIRLS HIGH SCHOOL
Skills
- Excel
- C
- C
- Java
- Java Script
- Active Directory
- Operating Systems
- Sunapsis database
- ServiceNow
- BMC ITSM Remedy
- Microsoft Office
- Lockdown browser
- Azure
- Google Workspace
- UNITE
- Student Enrolment
- Project Coordination
- Web/Social Media Content Management
- Educational Materials Preparation
- Research
- Microsoft Excel
- Adobe
- Outlook
- Canvas
- Adaptability
- Multitasking
- Planning and Organization
- Strong Communication Skills
- Adobe Creative Suite
- Layout design
Positions Of Responsibility
- Worked as a member in Indian Society for Technical Education (students chapter)
- Member of ‘Persona Club’ in GNITS.
- Worked as a GOSH Member at GUS Education, involving organizing events and managing hospitality.
Timeline
ASSESSMENTS OFFICER
GUS EDUCATION LLP
01.2023 - 12.2023
HR ASSOCIATE
AMAZON DEVELOPMENT CENTRE
01.2023 - 04.2023
IT Analyst I Service Support Representative 2
UNISYS Pvt.LTD
07.2018 - 04.2023
Technical Support Representative
Sitel
05.2017 - 04.2018
Masters in Human Resources Development - Human Resources Development
Indiana State University
MBA - HUMAN RESOURCES
Osmania University
BTECH - ELECTRICAL AND ELECTRONICS ENGINEERING
G NARAYANAMMA INSTITUTE OF TECHNOLOGY
INTERMEDIATE -
NARYANA JUNIOR COLLEGE
SSC -
ST. ANN’S GIRLS HIGH SCHOOL
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