Tarvicia Williams
Cordova,TN
Summary
Organized medical biller boasts several-year career performing difficult multitasking and claims-processing tasks. Works quickly with insurance companies to resolve problematic disputes and handle patient inquiries. Brings can-do attitude to collaborating with medical professionals, insurance providers and clients to handle invoicing within high-traffic office environment.
Overview
12
12
years of professional experience
Work History
Senior Medical Billing Specialist
Baptist Memorial Hospital
Memphis, TN
01.2021 - Current
- Communicates in detail with the clinical and billing staff along with payers and clients regarding various insurance and payment related issues
- Bills and submits claims for all insurance companies according to payer specific guidelines and established procedures and workflow. Be knowledgeable of payer updates as it relates to bundling and unbundling charges, medical necessity and general coding specifications.
- Reviews and processes adjustments as needed for accounts to avoid claim release if not needed but also recognizes and resolves credit balances as needed.
- Corrects all of the primary/secondary rejected claims, the resubmission of rejected claims in along with resolution of all delinquent insurance claim on patient accounts, per guidelines, in order to secure payment.
Senior Medical Biller
Delta Medical Hospital
Memphis, TN
10.2018 - 12.2022
- Developed strategies for improving collections performance across multiple locations.
- Evaluated patient bills for completeness and accuracy prior to submission for payment processing.
- Monitored changes in healthcare regulations that could affect the organization's revenue cycle processes.
- Identified areas of improvement within current workflows in order to increase revenue cycle efficiency.
Customer Service Coordinator
Hotel & Restaurant Supply
Memphis, TN
11.2015 - 10.2018
- Collaborated with other departments to resolve complex customer issues quickly.
- Ensured that all customer inquiries were responded to in a timely manner.
- Communicated regularly with other teams across the organization regarding any changes or updates in regards to client accounts or services offered.
- Developed processes for collecting feedback from customers about their experience with the company's services and products.
Customer Service Lead
ServiceMaster
Memphis, TN
02.2012 - 12.2015
- Built sustainable relationships and trust with customer accounts through open and interactive communication.
- Assisted customers, contractors, and business partners via inbound and outbound telephone calls, written correspondence and/or electronic communication as far as AHS policies, procedures and contract coverage
- Followed up with customers, contractors and business partners to ensure customer
- Maintained current knowledge of all AHS policies, procedures, programs and completes required continuing education courses.
Education
High School Diploma -
Hillcrest High School
Memphis, TN05-2008
Some College (No Degree) - Business Administration
Remington College
Memphis, TNSkills
- Confidentiality Practices
- Medical Billing Software Mastery
- Team Collaboration Aptitude
- Medical Coding Expertise
- Continuous learning mindset
- Senior leadership support
Timeline
Senior Medical Billing Specialist
Baptist Memorial Hospital
01.2021 - Current
Senior Medical Biller
Delta Medical Hospital
10.2018 - 12.2022
Customer Service Coordinator
Hotel & Restaurant Supply
11.2015 - 10.2018
Customer Service Lead
ServiceMaster
02.2012 - 12.2015
High School Diploma -
Hillcrest High School
Some College (No Degree) - Business Administration
Remington College
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