Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taryn Alexander

College Station

Summary

Service professional with extensive experience at HEB Grocery Store, specializing in transaction processing and customer service. Demonstrated ability in training staff and improving operational efficiency. Recognized for reliability and problem-solving skills, consistently enhancing customer satisfaction in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Service Crew Member

HEB Grocery Store
10.2022 - Current
  • Scan customer purchases, and work to streamline transactions.
  • Process payments promptly for customers to exceed productivity standards.
  • Process refunds for expired, damaged, and broken merchandise.
  • Operate and oversee the daily functions of a gas station, ensuring a clean, safe, and professional environment for customers through diligent maintenance and safety practices.
  • Maintain positive working relationships with fellow staff and management.
  • Provided hands-on training and coaching for junior staff on office policies and regulations.
  • Keep a punctual time card.

Service Lead/Assistant Store Manager

Harvest Natural Market
02.2021 - 08.2022
  • Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
  • Monitored cash drawers in checkouts to verify an adequate cash supply.
  • Supervised counting cash drawers, and made bank deposits as part of store opening and closing procedures.
  • Wrote and distributed vendor checks.
  • Assisted in different departments to ensure smooth and efficient operations.
  • Built and maintained working relationships with peers and upper management.
  • Connected with customers to provide assistance, and collect feedback to optimize operations.
  • Authorized discounts and special actions to resolve customer disputes, and maintain satisfaction.
  • Reconciled registers to prepare daily bank deposits.
  • Processed payments promptly for customers to exceed productivity.

Crew Member/Shift Leader

Tropical Smoothie Cafe
04.2019 - 02.2021
  • Prepared food and smoothies on production lines, ensuring quality and customer satisfaction through attention to detail, and timely service.
  • Balanced cash drawers, operated registers, and prepared cash deposits.
  • Maintained work environments that encouraged compliance with safety laws and employment guidelines.
  • Assessed individual team member abilities and aptitudes, incorporating them into shift duties to promote happy employees and effective workflows.
  • Created shift schedules and communicated them to team members.
  • Monitored employee productivity, and provided constructive feedback and coaching.
  • Hired and trained new and current staff members to handle various work tasks.
  • Assigned duties to specific employees and teams according to their roles and skills.
  • Gained independent working skills, and guided and mentored less experienced team members.
  • Worked productively as a lead or helping team member to drive customer satisfaction.
  • Operated equipment with a strong focus on safety and ground communication.

Education

Associate of Arts - Liberal Arts

Blinn College
Brenham, TX
05-2025

Skills

  • Loss Prevention
  • Excellent customer service
  • Sales
  • Transaction processing
  • Punctuality
  • Flexibility
  • Willing to learn new skills
  • Problem Solving
  • Reliability
  • Merchandise Stocking
  • Money Handling
  • Organizational skills
  • Supervision and Leadership

Timeline

Service Crew Member

HEB Grocery Store
10.2022 - Current

Service Lead/Assistant Store Manager

Harvest Natural Market
02.2021 - 08.2022

Crew Member/Shift Leader

Tropical Smoothie Cafe
04.2019 - 02.2021

Associate of Arts - Liberal Arts

Blinn College

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