Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.
Overview
22
22
years of professional experience
Work History
Substitute Teacher
Pinellas County Schools
08.2023 - Current
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
Household Manager
Self Employed
06.2015 - 08.2023
Performed cleaning and organization duties.
Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests.
Managed financial operations for household of Number members.
Scheduled appointments for medical, dental, and self-care needs.
Managed financial matters for the household, including budgeting, bill payments, and expense tracking.
Handled various administrative tasks on behalf of the household such as correspondence, document management, and filing systems.
Reduced family stress levels by managing schedules, appointments, and events on behalf of the household.
Kindergarten Teacher
Pinellas County Schools
08.2012 - 06.2015
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Managed outdoor student activities.
Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
Front Desk Receptionist
Suncoast Family Medical Associates
01.2003 - 07.2012
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Developed strong working relationships with team members, fostering a positive work environment.
Completed data entry and filing to keep records updated for easy retrieval.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Completed all tasks in compliance with company policies and procedures.