Taryn Boyd
Sioux Falls,SD
Summary
Experienced Starbucks Store Manager known for building high-performing teams, developing partners through strengths-based coaching, and creating a positive, inclusive store culture. Skilled in driving operational excellence, elevating customer connections, and improving key metrics through clear communication, accountability, and people-first leadership. Brings a background in crisis advocacy that strengthens the ability to remain calm under pressure, communicate with empathy, and support partners and customers through challenging moments. This experience further enhances conflict resolution skills, empathetic communication, and the ability to navigate emotionally complex situations. Recognized for coaching partners into their potential, reducing turnover through engagement, and nurturing a supportive, collaborative environment where both partners and customers feel connected in a true coffeehouse experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Starbucks Manager
Hegg Companies
11.2023 - Current
- Elevated customer experience by anticipating needs and preferences
- Managed and adjusted schedules to meet operational demands
- Strengthened organizational culture by driving engagement efforts.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Enhanced financial performance by optimizing operations.
- Maximized performance by monitoring daily activities and mentoring team members.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Client Support Specialist/Crisis Advocate
Children's Home Shelter For Family Safety
04.2021 - 11.2023
- Advocated for and acted as liaison to other community-based providers and resources and other benefits, housing, vocation training and employment opportunities.
- Used skills such as active listening and collaborative problem-solving daily to connect with clients and address concerns.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Identified issues, analyzed information and provided solutions to problems.
- Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.
- Developed strong cooperative relationships with coworkers/collaborated with team members to achieve target results.
- Provided information and referrals to community partners and other treatment providers.
- Provided suggestions for process, application or documentation improvement.
Community Outreach Worker/Crisis Counselor
Southeastern Behavioral Health
01.2020 - 05.2022
- Teamed with community organizations and government agencies to increase outreach and service utilization.
- Referred clients to specialists, educational outreach programs or social service agencies for additional interventional needs.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Helped members of community deal with realities of disaster recovery and develop coping skills.
- Connected individuals with available and relevant resources.
- Conducted community workshops to promote different programs and educate public on available services.
Starbucks Department Manager
Hy-Vee Inc.
09.2012 - 09.2021
- Advocated for and acted as liaison to other community-based providers and resources and other benefits, housing, vocation training and employment opportunities.
- Used skills such as active listening and collaborative problem-solving daily to connect with clients and address concerns.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Identified issues, analyzed information and provided solutions to problems.
- Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.
- Developed strong cooperative relationships with coworkers/collaborated with team members to achieve target results.
- Provided information and referrals to community partners and other treatment providers.
- Provided suggestions for process, application or documentation improvement.
Education
High School Diploma -
Roosevelt High School
Sioux Falls, SD05.2010
Skills
- Coaching, mentorship & strengths-based development
- Cultivating meaningful authentic connections with staff and customers/clients
- Teamwork, collaboration & engagement
- Proactive problem-solving & anticipating operational needs
- Critical thinking & sound decision making in fast paced environments
- Calm, steady leadership under pressure
- Ensuring excellent food safety behaviors across the team & consistently excelling in food safety audits
Certification
Servesafe
ASIST Suicide Intervention
CPR
Timeline
Starbucks Manager
Hegg Companies
11.2023 - Current
Client Support Specialist/Crisis Advocate
Children's Home Shelter For Family Safety
04.2021 - 11.2023
Community Outreach Worker/Crisis Counselor
Southeastern Behavioral Health
01.2020 - 05.2022
Starbucks Department Manager
Hy-Vee Inc.
09.2012 - 09.2021
High School Diploma -
Roosevelt High School