TARYN CHANEY
ENID,Oklahoma
Summary
Dynamic clinical front desk with exceptional insurance experience with a proven track record at Zoom Diagnostic Imaging, excelling in customer service and insurance coverage verification. Adept at policy analysis and documentation, I enhance client satisfaction through effective communication and critical thinking, ensuring compliance and accuracy in records maintenance. Committed to driving results and fostering strong client relationships.
Overview
9
9
years of professional experience
Work History
Insurance Specialist
Zoom Diagnostic Imaging
05.2021 - 07.2025
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
- Processed eligibility and benefits verification and authorization requests.
- Followed up on denials, late payments, extensions and other special circumstances.
- Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
- Enhanced data accuracy by meticulously updating patient records and insurance information in the system.
- Checking in patients and completing paperwork and sending medical records over as requested
- Maintained high standards of customer service by building relationships with clients.
- Communicated effectively with members of operations, finance, and clinical departments.
- Streamlined policy management by regularly updating client information and tracking policy changes.
FSQA
Tyson Foods
01.2019 - 06.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Quality Control for multiple lines and products providing supervised quality goods according to USDA and Food Safety Standards.
Sales Associate
Park Avenue Thrift
07.2017 - 12.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Cashier
Jumbo Foods Grocery
03.2016 - 03.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
Enid High School
611 W Wabash Enid, OK 73701Skills
- Documentation skills
- Policy analysis
- Regulatory compliance
- Account management
- Documentation
- Customer service
- Health insurance
- New client acquisition
- Customer follow-up
- Critical thinking
- Insurance coverage verification
- Data entry
- Records maintenance
Accomplishments
- Achieved High rate of high patient flow through effectively helping with Authorizations.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Full Professional
Timeline
Insurance Specialist
Zoom Diagnostic Imaging
05.2021 - 07.2025
FSQA
Tyson Foods
01.2019 - 06.2021
Sales Associate
Park Avenue Thrift
07.2017 - 12.2018
Cashier
Jumbo Foods Grocery
03.2016 - 03.2017
Enid High School
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