A conscientious, hard-working, and proactive professional with more than 10 years of experience. Goal- oriented with strong time management, organizational, and communication skills. Provides positive results through effective communication, consultation, and practicing active listening.
Overview
28
28
years of professional experience
Work History
Clinic LVN PRN
John Peter Smith Hospital Healing Wings Clinic
Fort Worth , TX
06.2023 - Current
Assisted physicians with examinations and treatments as needed.
Promoted positive customer service skills when interacting with both internal and external customers.
Provided emotional support to patients and families during difficult times.
Prepared exam rooms prior to patient visits including stocking supplies and ensuring equipment was functioning properly.
Ensured a clean and safe environment for all clinic visitors and staff members.
Served as a liaison between the clinic staff and physicians and insurance companies when necessary to resolve billing issues or obtain authorizations for services provided to the patient's plan of care.
Answered incoming calls from patients seeking appointment scheduling or other assistance related to their medical needs.
Administered injections as ordered by the physician or nurse practitioner according to established protocols.
Reviewed lab results with providers prior to notifying patients of results.
Verified patient insurance coverage, including eligibility, benefits and authorizations for medical services.
LVN Emergency Department
Texas Health Harris Methodist Hospital Southwest Fort Worth
Fort Worth, TX
04.2023 - Current
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Restocked unit frequently with necessary medical supplies.
Supported healthy patient skin with bedside baths, wound care and integrity checks.
Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
Initiated treatment following prescribed orders.
Notified senior staff of patient emergencies to optimize outcomes.
Patient Care Technician
Ut Southwestern Medical Center
Dallas, TX
07.2019 - 12.2022
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Supported healthy patient skin with bedside baths, wound care and integrity checks.
Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
Assisted with patient admissions, discharges and transfers.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Clinical Support Technician II/Health Unit Coordinator
UNC Hospital
Chapel Hill, NC
05.2011 - 07.2019
Assist in the delivery of patient care, transportation patients, supplies, and specimens, patient room set up and maintenance
Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation, and repositioning
Greet and direct visitors, responding to call lights, preparing charts and maintaining the confidentiality patient information
Assist with new employee orientation
Measure and record vital signs, and patient height and weight
May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises
Reinforces routine teaching given to patient and document patient understanding of instructions
Clinical Practice group co-chair
Patient Service Associate
Duke University
Durham, NC
01.2008 - 01.2011
Reception duties for the Cardiac Diagnostic Unit (CDU)
Schedule patients for various services at any of three CDU locations
Patient check-in/out, collecting and posting payments
Train and assist with new staff
Obtain signatures on appropriate notices, forms, and releases as required by policy
Maintain patient accounts by verifying/updating demographics and financial information as necessary
Receive and assemble patient forms, requisitions, and reports, inspect data for completeness and accuracy
Prepare clinic by reviewing appointments and creating charts and labels
Unit Secretary/Staffing Coordinator Assistant
Texas Health Resources
Fort Worth, TX
01.2008 - 01.2009
Coordinate Nursing staff scheduling
Using EPIC to enter patient orders, prepare correspondence, and unit file maintenance
Maintain inventory of unit supplies and equipment, request maintenance and repair services, document lost or damaged equipment and supplies
Coordinate new patient admissions, patient room availability, and chart creation
Special Education Assistant
Lake Worth Independent School District
Fort Worth, TX
01.2006 - 01.2008
Provide instructional support to individual and/or groups of students
Assist students with recreational and school activities, as well as personal care
Assist staff in maintaining charts and other records related to student’s progress
Assist in the management of student behavior by implementing district approved techniques.
Administrative Assistant
Boston Medical Center
Boston, MA
01.1999 - 01.2006
Liaison between doctor and patient
Reception and switchboard duties check in and out, and scheduling
Inventory and ordering of office supplies and schedule office equipment maintenance
Supervise and coordinate employees, personnel actions including hiring and performance evaluations, and
approving leave
Reception and switchboard duties check in and out, and scheduling
Inventory and ordering of office supplies and schedule office equipment maintenance
Supervise and coordinate employees, personnel actions including hiring and performance evaluations, and approving leave
Education
Licensed Vocational Nurse -
Weatherford College
Weatherford, TX
08.2022
IV Certi -
Weatherford College
Weatherford, TX
07.2013
Certified Nursing Assistant - Nursing Assistance
Durham Technical Community College
Durham, NC
12.2011
Bachelor of Arts - Sociology
Emmanuel College
Boston, MA
01.2005
Skills
Routing lab results
Recording histories
Appointment confirmation
Patient interviewing skills
Conflict resolution
PPE use
Relationship building
Flexible schedule
Troubleshooting
People skills
Active listening
Team management
Accomplishments
March 2013 Employee of the Month Emergency Service
May 2016 Assistive Personnel of the Year for Emergency Services
Timeline
Clinic LVN PRN
John Peter Smith Hospital Healing Wings Clinic
06.2023 - Current
LVN Emergency Department
Texas Health Harris Methodist Hospital Southwest Fort Worth
04.2023 - Current
Patient Care Technician
Ut Southwestern Medical Center
07.2019 - 12.2022
Clinical Support Technician II/Health Unit Coordinator
UNC Hospital
05.2011 - 07.2019
Patient Service Associate
Duke University
01.2008 - 01.2011
Unit Secretary/Staffing Coordinator Assistant
Texas Health Resources
01.2008 - 01.2009
Special Education Assistant
Lake Worth Independent School District
01.2006 - 01.2008
Administrative Assistant
Boston Medical Center
01.1999 - 01.2006
Medical Staff Assistant
Boston Medical Center
01.1997 - 01.1999
Receptionist, Team Lead
Boston Medical Center
01.1997 - 01.1999
Licensed Vocational Nurse -
Weatherford College
IV Certi -
Weatherford College
Certified Nursing Assistant - Nursing Assistance
Durham Technical Community College
Bachelor of Arts - Sociology
Emmanuel College
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