Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Taryn Cooper

Winter Haven,FL

Summary

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

8
8
years of professional experience

Work History

Bartender

Kings Grant Golf and Country Club
04.2023 - 11.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Bartender Shift Manager

The Copper Cricket Pub
03.2018 - 04.2023
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
  • Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
  • Set up bar for operation, obtained cash bank, and stocked service bar.
  • Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Monitored compliance with local and state liquor laws, ensuring all employees were properly trained and licensed to serve alcoholic beverages.
  • Managed inventory levels effectively to reduce waste and optimize stock availability for customers.
  • Evaluated staff performance regularly to identify areas of improvement or potential growth opportunities within the team structure.
  • Maintained consistent inventory records by conducting regular audits of liquor supplies, adjusting orders as necessary based on demand trends.
  • Collaborated with other managers to develop promotional events that attracted new clientele and generated additional revenue streams.
  • Contributed to an increase in nightly revenue by upselling premium products and suggesting food pairings for various beverages.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Server

Davenports Ale House
08.2016 - 02.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.
  • Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.

Education

No Degree - Forensic Science

Fayetteville Technical Community College
Fayetteville, NC

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Cash register operation
  • New hire training
  • Alcohol awareness
  • Food service
  • Beverage supply orders
  • Beer and wine recommendations
  • Professional service standards

Languages

German
Limited Working

Timeline

Bartender

Kings Grant Golf and Country Club
04.2023 - 11.2024

Bartender Shift Manager

The Copper Cricket Pub
03.2018 - 04.2023

Server

Davenports Ale House
08.2016 - 02.2018

No Degree - Forensic Science

Fayetteville Technical Community College

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Taryn Cooper