Resourceful specialist with expertise in problem-solving, data analysis, and customer service. Possesses strong adaptability to new technologies and processes, resulting in successful outcomes. Demonstrates effective project management skills and the ability to develop innovative solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Mapping and Ownership Specialist
Taylor County Central Appraisal District
08.2021 - Current
Ensured accuracy of legal documents such as deed transfers, tax certificates, insurance binders, along with thorough review before submission.
Facilitated smooth transitions of property ownership through diligent management of deed transfers and title searches.
Demonstrated keen attention to detail when reviewing legal descriptions, deed transfers, mortgages, judgments, and other records pertaining to the title of properties.
Ensured proper recording of property transfers at local government offices, maintaining accuracy and compliance with local regulations.
Identified opportunities for process improvements within the department, leading to increased efficiency and reduced turnaround times.
Streamlined communication between departments, ensuring accurate tracking of incoming and outgoing records transfers.
Insurance Verification Specialist
Hendrick Provider Network
03.2020 - 08.2021
Answered phone calls and messages for three-physician and medical facility, scheduling appointments, and handling patient inquiries.
Reduced errors in billing by accurately maintaining patient records with updated insurance information.
Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
Streamlined referral processes for increased efficiency, resulting in timely appointments for patients.
Promoted clear communication between primary care providers and specialists through detailed documentation and follow-up calls.
Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
Assured timely verification of insurance benefits prior to patient procedures or appointments.
Updated patient records with accurate, current insurance policy information.
Made contact with insurance carriers to discuss policies and individual patient benefits.
Insurance Agent
Farmers Insurance Group
01.2019 - 01.2020
Built strong relationships with clients through consistent communication and excellent customer service.
Responded to customer calls swiftly to resolve issues and answer questions.
Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Prepared and reviewed insurance applications to verify compliance with regulations.
Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
Cosmetologist
Hair by Taryn
09.2015 - 10.2019
Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Demonstrated high level of customer service to increase retention and satisfaction.
Processed payments, entering sales in register for prompt customer service.
Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
Educated clients on proper hair care techniques to promote healthier hair between appointments.
Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Teacher
Matthews Memorial Church
09.2016 - 05.2018
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Supported students in developing social skills through structured activities and positive reinforcement techniques.
Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Advised and counseled students to help them develop skills and knowledge required to succeed.
Assistant Creative Director
Albany Dance Company
09.2012 - 06.2017
Assisted in maintaining a clean and safe studio space, adhering to health guidelines and promoting a positive atmosphere for learning.
Provided constructive feedback to students, fostering growth in their technical abilities and confidence.
Coordinated backstage logistics at performances, ensuring smooth transitions between acts.
Maintained an organized classroom space, enabling efficient use of time during lessons.
Assisted with costume selection and fittings, contributing to visually appealing stage presentations during recitals.
Assisted lead instructor in choreographing dances for recitals, resulting in polished performances.
Offered one-on-one instruction to students by appointment.
Worked in team-based environment to uphold quality and continuity of service to clients.
Assisted with coordination and administration of complete dance program.
Established strong rapport with students and parents, resulting in high retention rates within the program.
Improved student technique by providing personalized feedback and one-on-one coaching sessions.
Cashier
Academy Sports + Outdoors
03.2015 - 11.2015
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Answered questions about store policies and addressed customer concerns.
Lifted up to 50 pounds at once
Education
Trade School - Cosmetology
Texas College of Cosmetology
05.2015
High School Diploma -
Albany Jr Sr High
05.2013
Skills
Detail-Oriented
Expert Problem Solving
Proficient in Excel and Word
Teamwork and Collaboration
Self Motivation
Time Management
Problem-Solving
Multitasking
Documentation Management
Customer Relations
Quality Assurance
Organizational Skills
Certification
A valid P&C License
Cosmetology License
Timeline
Mapping and Ownership Specialist
Taylor County Central Appraisal District
08.2021 - Current
Insurance Verification Specialist
Hendrick Provider Network
03.2020 - 08.2021
Insurance Agent
Farmers Insurance Group
01.2019 - 01.2020
Teacher
Matthews Memorial Church
09.2016 - 05.2018
Cosmetologist
Hair by Taryn
09.2015 - 10.2019
Cashier
Academy Sports + Outdoors
03.2015 - 11.2015
Assistant Creative Director
Albany Dance Company
09.2012 - 06.2017
Trade School - Cosmetology
Texas College of Cosmetology
High School Diploma -
Albany Jr Sr High
A valid P&C License
Cosmetology License
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Mapping and Ownership Specialist at Taylor County Central Appraisal DistrictMapping and Ownership Specialist at Taylor County Central Appraisal District