Highly proactive manager with four years of experience in team leadership in the restaurant industry. Background includes sales, management and customer service in fast-paced settings. Bringing demonstrated success in developing and motivating strong restaurant teams to assist customers. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Rib Crib
Centerton, AR
2018.07 - 2021.09
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Achieved recognition for contribution to store success by optimizing sales.
Assistant Manager
Big Whiskey's American Bar & Grill
Siloam Springs, AR
2021.10 - Current
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Purchased adequate quantities of food, beverages, equipment and supplies.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Carefully interviewed, selected, trained and supervised staff.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.