Taryn Harrison
Missouri City
Summary
Versatile Project Manager with a background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, vendors, and customers while monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Recruitment Specialist
The Global Edge Consultants
03.2023 - 01.2024
- Enhanced candidate pool by proactively sourcing qualified government cleared applicants through various channels, such as job boards and social media.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Maintained an updated database of potential candidates for future opportunities, allowing for quick access to a qualified talent pool.
- Developed an understanding of position requirements and expectations.
- Managed multiple requisitions simultaneously while maintaining attention to detail and excellent organizational skills.
- Negotiated offer terms effectively, resulting in high acceptance rates among selected candidates.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Operated and maintained applicant tracking and candidate management systems.
Senior Construction Project Coordinator/Manager
Logix Fiber Networks
10.2018 - 03.2023
- Streamlined project timelines by efficiently coordinating tasks among various construction teams.
- Enhanced client satisfaction by delivering high-quality projects within budget constraints and deadlines.
- Developed, analyzed and modified ROI's for new sales orders to maintain the company financial requirements.
- Submitted recommendations to budgets and forecasts for approval or disapproval.
- Managed budgets, schedules, and resources for multiple construction projects simultaneously.
- Collaborated with OSP Managers, Splicers, Network Engineers, and subcontractors to ensure seamless project execution.
- Monitored project progress through consistent communication with team members and stakeholders.
- Contributed to successful project outcomes by effectively managing risks through proactive planning and mitigation strategies.
- Coordinated training sessions for team members on new software tools and industry best practices to enhance overall productivity levels on job sites.
- Optimized resource allocation on projects by diligently monitoring progress and making adjustments as needed to keep schedules and budgets on track.
- Led weekly construction progress and regular status meetings with project team and stakeholders.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Maintained database and spreadsheets with time-frame, CapEx, PO's, work orders, location, and services.
- Created job files for each project and maintained current data in each file.
- Coordinated with site personnel, clients, and property management to achieve on-time project delivery.
- Wrote scope of work to document processes and design changes.
- Identified and resolved construction issues promptly to prevent delays.
- Managed successful fiber construction projects to completion.
- Developed and implemented comprehensive schedule of preventive maintenance and repair work.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Trained new hires on company-specific data entry procedures, helping them quickly acclimate to their roles within the team.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Entered data into various computer systems.
- Prepared and submitted reports on job progress and delays to upper management.
- Sourced vendors and scheduled necessary for work for project installations or maintenance upgrades.
- Optimized conversion rates by analyzing user behavior and implementing effective design changes to upgrade or decommission 3rd party services.
- Increased client satisfaction by delivering efficient, high-quality solutions for their service needs.
- Developed customized conversion strategies tailored to the specific requirements of each project.
- Collaborated closely with cross-functional teams to ensure seamless network augmentation.
Construction Project Administrator
Logix Fiber Networks
09.2015 - 10.2018
- Enhanced project efficiency by implementing effective tracking systems.
- Organized critical documentation for easy access and retrieval.
- Conducted risk assessments to identify potential issues and develop contingency plans accordingly.
- Efficiently managed incoming requests from sales team and prioritizing tasks based on urgency and relevance.
- Supported cross-functional teams by providing accurate, timely, and well-organized documents for various projects.
- Developed comprehensive project plans and timelines to facilitate on-time project delivery.
- Translated complex technical information into intuitive clear format.
- Transmitted documents, organized revisions and tracked changes.
- Prepared documents for projects in accordance with project manager, team, or client specifications.
Customer Account Representative
Logix Fiber Networks
09.2013 - 12.2015
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined account management processes for improved operational efficiency.
- Reduced customer complaints with proactive communication and timely resolutions.
- Increased client retention, consistently maintaining strong relationships with key accounts.
- Improved response times, efficiently managing high-volume inquiries and requests.
- Exceeded performance targets through diligent follow-up on outstanding issues and proactive problem-solving.
- Assisted team members with account-related tasks, fostering a collaborative work environment.
- Navigated complex billing systems to generate invoices and resolve discrepancies quickly.
- Analyzed accounts for delinquencies and other ongoing issues.
- Entered client details and notes into system for interdepartmental access and review.
- Ensured high-quality service by monitoring calls, providing feedback, and coaching team members on areas for improvement.
- Reduced call wait times through efficient workforce management.
- Answered product and service questions, suggesting other offerings to customers.
- Responded to team support questions quickly to maintain call center efficiency.
- Investigated and resolved service and delivery concerns.
- Managed high call volumes calmly, maintaining professionalism under pressure and contributing to overall company efficiency.
- Improved caller experience with empathetic responses paired with effective problem-solving techniques.
Education
Associate of Arts - Business
Houston Community College
Houston, TX05.2014
Skills
- Schedule Management
- Change Management Process
- Team Coordination
- Data Collection
- Timely Project Completion
- Team Meetings
- Project Support
- Agile Projects
- Kickoff Meetings
- Verbal and Written Communication
- Project Organization
- Document Oversight
- Profit Margins
- Maintenance Requirements
- Customer Satisfaction
- Administrative Support
- Problem-Solving
- Multitasking Abilities
- Vendor Relations
Additional Information
Received Employee of the Month, Employee of the Quarter, and Employee of the Year
Created and implemented workflow process to increase productivity.
Timeline
Recruitment Specialist
The Global Edge Consultants
03.2023 - 01.2024
Senior Construction Project Coordinator/Manager
Logix Fiber Networks
10.2018 - 03.2023
Construction Project Administrator
Logix Fiber Networks
09.2015 - 10.2018
Customer Account Representative
Logix Fiber Networks
09.2013 - 12.2015
Associate of Arts - Business
Houston Community College
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