TARYN LEON
SAN DIEGO,CA
Summary
Seasoned Operations Manager and talented leader with 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
8
8
years of professional experience
Work History
Operations Manager
Hawaiian Airlines
12.2017 - 08.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Increased profit by streamlining operations.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Operations Supervisor
Hawaiian Airlines
12.2013 - 06.2016
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Education
Undergraduate Certification - Medical Coding & Billing
DeVry University
04.2024
Skills
- Operational efficiency management
- Policies and procedures execution
- Data Management
- Compliance management
- Facilitating performance assessments
- Employee development
- Workplace conflict mediation
- Reporting metrics
- Revenue cycle optimization
Timeline
Operations Manager
Hawaiian Airlines
12.2017 - 08.2021
Operations Supervisor
Hawaiian Airlines
12.2013 - 06.2016
Undergraduate Certification - Medical Coding & Billing
DeVry University
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