Summary
Overview
Work History
Education
Skills
Timeline
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Taryn Lewis

Wake Forest,NC

Summary

Dedicated and detail-oriented Administrative Associate with a strong background in healthcare administration, seeking a challenging position in the medical field. Leveraging proven organizational and communication skills, I aim to contribute to the efficient functioning of a healthcare facility by providing comprehensive administrative support. Eager to apply my expertise in medical record management, appointment scheduling, and insurance verification to ensure seamless operations and enhance patient care. Committed to maintaining confidentiality, accuracy, and professionalism in a dynamic medical environment.

Overview

13
13
years of professional experience

Work History

Administrative Associate

UNC
08.2019 - 07.2022
  • Provided comprehensive administrative support to the Respiratory Diagnostic Department.
  • Conducted thorough verification of patient insurance coverage, reducing claim denials.
  • Pre registered patients for future appointments
  • Maintained accurate and confidential electronic medical records (EMR) for patients.

Front Desk Receptionist

UNC Pediatrics
09.2014 - 03.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Trained new team members on company procedures, customer service and issue resolution.

Administrative Assistant

Raleigh Neurosurgical Clinic
01.2013 - 06.2014
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Front Desk Receptionist

HRC Behavioral Health
01.2010 - 06.2012
  • Verified and billed medical insurance
  • Completed prior authorization for patient medications
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.

Education

High School Diploma -

Junipero Serra High School
San Juan Capistrano, CA

Skills

  • Records Retention
  • Medical Insurance
  • Excel
  • Customer Service
  • Records Management
  • Administrative Support
  • Professionalism
  • Verbal Communication
  • Written Communication
  • Scheduling Appointments
  • Multitasking

Timeline

Administrative Associate

UNC
08.2019 - 07.2022

Front Desk Receptionist

UNC Pediatrics
09.2014 - 03.2019

Administrative Assistant

Raleigh Neurosurgical Clinic
01.2013 - 06.2014

Front Desk Receptionist

HRC Behavioral Health
01.2010 - 06.2012

High School Diploma -

Junipero Serra High School

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Taryn Lewis