Taryn Long
Campbell,CA
Summary
Professional with strong expertise in property management and leasing. Known for driving occupancy rates and ensuring tenant satisfaction. Strong focus on team collaboration, adaptability, and achieving results. Proficient in client relations, contract negotiations, and market analysis. Trusted for reliability and effective communication.
Overview
9
9
years of professional experience
Work History
Leasing Agent
Essex Apartment Homes
11.2024 - Current
- Assisted prospective residents with property tours and answered inquiries about leasing options.
- Processed rental applications and verified financial and personal information for approval.
- Conducted regular follow-ups with leads to enhance customer engagement and satisfaction levels.
- Resolved tenant concerns promptly, ensuring positive relationships between management and residents.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Maintained accurate records of tenant interactions and property maintenance requests.
Sales Manager
Spencer's Gifts
04.2017 - 11.2019
- Developed and implemented sales strategies to enhance customer engagement and drive revenue growth.
- Trained and mentored team members, fostering a collaborative environment to improve performance.
- Analyzed market trends and customer feedback to refine product offerings and marketing approaches.
- Managed inventory levels effectively to ensure optimal product availability and minimize stockouts.
- Utilized point-of-sale systems to track sales data, identify patterns, and inform strategic decisions.
- Conducted regular performance assessments of team members, providing constructive feedback for improvement.
- Established strong relationships with customers, increasing loyalty through exceptional service delivery.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Education
High School Diploma -
Sem Yeto Satellite
Fairfield, CASkills
- Leasing and sales
- Goal-oriented mindset
- Telephone and email etiquette
- Move-in coordination
- Property tours
- Lease oversight
- Fair housing policies
- Strong negotiation
- Issue escalation
- Administrative support
- Training and mentoring
- Property tours and inspections
- Application processing
- Building rapport
- CRM software
- Clear communication
- Account management
Timeline
Leasing Agent
Essex Apartment Homes
11.2024 - Current
Sales Manager
Spencer's Gifts
04.2017 - 11.2019
High School Diploma -
Sem Yeto Satellite