Motivated Front Desk Specialist offering valuable contributions in all facets of administrative tasks derived from a diverse multi-year background. Recognized for exemplary time management, work ethic, prioritization and professionalism.
Overview
3
3
years of professional experience
Work History
Front Desk Specialist
Marriott Vacations Worldwide
07.2023 - Current
Showcased versatility by cross-training in multiple positions including hospitality, front desk, and various other roles
Proactively resolved conflicts among guests or staff members, fostering an amicable atmosphere within the hotel environment.
Facilitated communication between various departments within the hotel, resulting in seamless coordination of operational activities.
In House Ticketing Agent
Hilton Head Guest Services
02.2023 - 07.2023
Promptly researched and responded to owner inquiries related to services or accommodations.
Enhanced customer satisfaction by efficiently managing ticket reservations, cancellations, and modifications.
Dog Daycare Attendant
Red Rover
09.2022 - 02.2023
Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
Maintained detailed records on each dog's behavior, health, and progress to provide insightful updates for pet owners.
Barista
Starbucks
04.2022 - 08.2022
Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Hostess
Fish
08.2021 - 02.2022
Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.