Taryn Nipper
Troy,MO
Summary
Talented billing manager familiar with billing requirements. Offering an organized and quality-oriented mindset along with several years of experience in administrative, customer service and leadership positions. Eager to leverage abilities and experience in dynamic new position with room for growth and advancement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Billing Manager
Rosenfeld, Belser, and Davis ENT
Lancaster, PA
10.2023 - Current
- Developed and implemented billing procedures to ensure accurate data entry and timely payment collection.
- Analyzed customer accounts and identified discrepancies in invoices, payments, credits, and deductions.
- Prepared monthly reports on accounts receivable status and aging analysis.
- Worked with customers to resolve billing disputes in a timely manner.
- Researched complex billing issues using internal resources and external sources as needed.
- Managed daily cash postings from lockbox or other electronic methods of payment processing.
- Processed customer refunds promptly upon request.
- Investigated unapplied payments or credits to determine appropriate application method.
- Resolved billing issues by applying knowledge and completing in-depth research.
Staff Development Manager/Insurance A/R Specialist
Precision Practice Management
Creve Coeur, MO
10.2020 - Current
- Performed Billing and follow-up for ENT (client) account - all daily processes below
- Perform daily review of claims for accurate billing and collections with an accuracy rate of 98%
- Perform follow-up & collections activities on assigned accounts to maintain a reduced Days Sales Outstanding (DSO)
- Recommend receivables for refund /adjustment / write off
- Submit appeals as required
- Perform inquiries to payers on outstanding receivables
- Initiate resolution of billing holds with providers
- Notify department management of account receivable challenges and payer trends
- Respond to and resolve incoming phone calls and emails from internal and external customers
- Ensure all billing and collections practices follow all company best practices state and federal regulations
- Cash posting insurance and self pay, payments
- Promotion to Staff Development Manager June 2022
- To train new employees and existing employees on billing software system - Epic Specialist
- To train new employees and existing employees on daily tasks using MS Excel, such as financial spreadsheets, Open Collection Records, and Month/Year End reports
- To train new employees and existing employees on any miscellaneous daily tasks needed to complete their individual client needs
A/R Specialist/Team Lead Vision Insurance
Eyecare Partners
Ballwin, MO
11.2018 - 03.2020
- Perform daily review of claims for accurate billing and collections with an accuracy rate of 98%
- Perform follow-up & collections activities on assigned accounts to maintain a reduced Days Sales Outstanding (DSO)
- Verifying receivables for refund /adjustment / write off
- Assist all employees on Vision team with any questions or concerns with payers and/or company concerns and issues
- Training all new employees on company software (E360), Gmail, and google drive to implement daily billing and collections
- Educating other departments on Vision Insurance payers to properly follow up on customer and office concerns
- Initial contact for all verifications of open balances on customer accounts
- Perform inquiries to payers on outstanding receivables
- Initiate resolution of billing holds with individual offices (240 locations - Nationwide)
- Back-up for Supervisor when on vacation and any other miscellaneous tasks assigned
- Notify department management of account receivable challenges and payer trends
- Respond to and resolve incoming phone calls and emails from internal employees and office locations
- Ensure all billing and collections practices follow all company best practices state and federal regulations
Billing/Collections Coordinator I
Numotion
Hazelwood, MO
05.2014 - 11.2018
- Perform daily review of claims for accurate billing and collections with an accuracy rate of 98%
- Perform follow-up & collections activities on assigned accounts to maintain a reduced Days Sales Outstanding (DSO)
- Recommend receivables for refund /adjustment / write off
- Submit appeals as required
- Perform inquiries to payers on outstanding receivables
- Initiate resolution of billing holds with providers
- Notify department management of account receivable challenges and payer trends
- Respond to and resolve incoming phone calls and emails from internal and external customers
- Ensure all DME billing and collections practices follow all company best practices state and federal regulations
Accounts Receivable/Payable/Billing Specialist
BC Group
Saint Charles, MO
01.2012 - 03.2014
- Performed daily review of repair/sales orders for accurate invoicing
- Performed daily billing/invoicing for repair/sales orders, 300+/- per day at 97% accuracy
- Entered daily payments/deposits into the company bank and computer system
- Performed daily collections activities
- Managed customer accounts
- Answered incoming calls, when needed
- Managed monthly bank reconciliation
Education
Certification Course - Medical Billing and Coding
Penn Foster
Remote06-2024
Diploma - Accounting
Hickey College
St. Louis, MO10.2001
High school diploma - General
Hazelwood Central High School
Florissant, MOSkills
- Billing review
- Team direction
- Payment posting
- Training and mentoring
- Collections management
- Staff training
- HIPAA
- Accounts receivable management
- Collections experience
- Team Management
- Cash handling expertise
- Conflict Resolution
- Multitasking
- Problem-solving abilities
- Reliability
- Customer service
- Self motivation
Accoplishments
- DSO Decrease Award, 09/01/16, Numotion - Follow up now APR queue went from 1300+/- invoices in January 2016 to 430+/- invoices by September 2016
- AR Total - 30 Days in Status and Below, 06/01/17, Numotion - The first out of 5 people on the OP (Other Payers) team to reach 30 days, or less, in status
- Highest Accuracy Rate, 05/01/13, BC Group - First Billing Specialist to have a 97% accuracy rate
- Promotion to Lead of Vision Insurance, 07/01/18, Eyecare Partners (Clarkson Eyecare) - I was offered the promotion to lead, due to my education, experience, ability to learn quickly, ability to analyze others collection and billing quality, and my exceptional knowledge of insurance Billing/Collections. I also reduced collections DSO from over 120 to less than 45 days in 6 months.
- Promotion to Staff Development Manager, 06/01/22, I was offered the promotion to Staff Development Manager, due to my education, experience, ability to learn quickly, ability to analyze others collection and billing quality, and my exceptional knowledge of insurance Billing/Collections.
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
- Currently enrolled in a Medical Coding and Billing Certification course
Timeline
Billing Manager
Rosenfeld, Belser, and Davis ENT
10.2023 - Current
Staff Development Manager/Insurance A/R Specialist
Precision Practice Management
10.2020 - Current
A/R Specialist/Team Lead Vision Insurance
Eyecare Partners
11.2018 - 03.2020
Billing/Collections Coordinator I
Numotion
05.2014 - 11.2018
Accounts Receivable/Payable/Billing Specialist
BC Group
01.2012 - 03.2014
Certification Course - Medical Billing and Coding
Penn Foster
Diploma - Accounting
Hickey College
High school diploma - General
Hazelwood Central High School
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