Taryn Pearson
Las Vegas,NV
Summary
Energetic employee offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with many years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.
Overview
3
3
years of professional experience
Work History
Tech Associate
Market Source
03.2024 - 05.2024
- Greeted customers and offered assistance for increased customer satisfaction.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Assisting in customer questions regarding data services and cell phone issues.
- Managed sales, and discounts on floor and online.
- Met a weekly quota of sales, upgraded services, data plan sign ups, and protection plan add ons.
- Answered any and all questions about products on the floor, while also comparing products for best fit.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Sales Associate
Batteries Plus Bulbs
11.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Helped install batteries in motorized vehicles, and tested batteries to resolve issues.
- Replaced and tested batteries in cell phones, motorized vehicles, watches, and more.
- Followed up with customers about updates on charging batteries, and personal items.
Lot Attendant
WOW Carwash
10.2023 - 11.2023
- Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their wash visit.
- Loaded vehicles safely and maintained safety standards while also keeping the wash moving.
- Handled and resolved situations with efficiency.
- Communicated with guests about our membership programs, and issues with their programs.
- Met quotas on new sign ups for membership programs.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Communicated clearly with coworkers to resolve minor issues. (Such as wash specifications, no brushes for certain spots of the car, etc.)
Food Service Worker
Costco Wholesale Corp
08.2022 - 08.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Trained supervisor experience:
- Managed complaints from customers, while resolving situations in a quick, positive way.
- Handled coworkers conflicts, schedules, and time off.
- Mandated tasks to keep up with weekly deep cleaning schedules.
- Made a list of stock needing to be ordered to maintain a level, stocked work environment.
Cashier/Front End Associate
Costco Wholesale Corp
10.2021 - 08.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked sections of the store to maintain a welcome, easy shopping experience for customers.
- Organized areas of the store collecting out of place items and redistributing them.
- Assisted customers in finding items.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Learned duties for various positions and provided backup at key times.
Ticket Taker/Event Usher
Live Nation
07.2021 - 10.2021
- Enhanced customer experience by providing friendly and efficient ticket-taking services.
- Maintained accurate records of attendance by diligently scanning tickets at the entrance.
- Assisted in resolving patron issues, demonstrating excellent problem-solving skills and professionalism.
- Coordinated with ushers to guide patrons with special needs or accessibility requirements to appropriate seating areas smoothly.
- Provided information about seating arrangements, event schedules, and venue amenities to guests upon request.
- Implemented crowd control measures during high-traffic events, maintaining a safe and orderly environment.
- Answered any and all questions regarding venue, event, and seating.
- Created a safe experience for both performers and guests alike.
- Assisted patrons with seating by giving directions and lighting paths.
- Handled ticket exchanges or upgrades efficiently, offering exceptional customer service throughout the transaction process.
- Supported fellow team members in managing operational tasks such as setup and breakdown of event spaces.
Education
High School Diploma -
Livermore High School
Livermore, CA11.2021
Skills
- Customer Service
- Customer interaction
- Cash Handling
- Leadership Qualities
- Relationship Building
- Flexible Schedule
- Issue Resolution
- Cross-Functional Teamwork
- Product Merchandising
- Sales Techniques
- POS System Operation
- Time Management
Languages
German
Limited Working
Timeline
Tech Associate
Market Source
03.2024 - 05.2024
Sales Associate
Batteries Plus Bulbs
11.2023 - 03.2024
Lot Attendant
WOW Carwash
10.2023 - 11.2023
Food Service Worker
Costco Wholesale Corp
08.2022 - 08.2023
Cashier/Front End Associate
Costco Wholesale Corp
10.2021 - 08.2022
Ticket Taker/Event Usher
Live Nation
07.2021 - 10.2021
High School Diploma -
Livermore High School
Similar Profiles
Wendy PoppWendy Popp
Escalation Specialist at Market SourceEscalation Specialist at Market Source
Joshua PattonJoshua Patton
Market Development Manager at Market SourceMarket Development Manager at Market Source
Jaime McCampbellJaime McCampbell
Senior Instructional Designer at Market SourceSenior Instructional Designer at Market Source