Taryn Robertson
Marietta,GA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Business Development Associate/Administrative Assistant
Spectrum Management, LLC
06.2014 - 07.2016
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Negotiated contracts with vendors, securing cost-effective services while maintaining quality standards.
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
- Streamlined office operations by implementing efficient administrative processes and organizational systems.
Reputation Account Manager
OMG National
12.2012 - 09.2013
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
Administrative Assistant
Prime Access Management
10.2011 - 09.2012
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
Processing Department
Prime Access Management
10.2011 - 09.2012
- Responded to customer inquiries and requests related to insurance products and membership.
- Completed coverage by delivering policies, planning future follow-up conversations and evaluating needs.
- Worked to meet or exceed targets as defined in sales incentive plan and assigned by insurance manager.
- Provided members with optimum sales and service experience to enhance member affinity to company.
- Solicited and marketed to business and community events and performed outbound calling.
Assistant Account Executive
The Fifth
07.2009 - 11.2011
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Education
B.A. - Journalism and Communications/ Public Relations
Hampton University
Hampton, VA05.2006
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Preventive Maintenance
- Human Resources Management
- Budget Administration
- Fiscal Management
- Business Analysis and Reporting
- Onboarding and Orientation
- Word, Quark Express, Microsoft Office, Data Entry, ACT software, Power Point, Excel,
References
Furnished upon request
Timeline
Business Development Associate/Administrative Assistant
Spectrum Management, LLC
06.2014 - 07.2016
Reputation Account Manager
OMG National
12.2012 - 09.2013
Processing Department
Prime Access Management
10.2011 - 09.2012
Administrative Assistant
Prime Access Management
10.2011 - 09.2012
Assistant Account Executive
The Fifth
07.2009 - 11.2011
B.A. - Journalism and Communications/ Public Relations
Hampton University