Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taryn Sammons

Customer Service Relations/ Data Entry
Cloverdale,CA

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the customer service/hospitality industry. With a positive and outgoing demeanor and excellent communication skills I have a strong passion for customer service satisfaction and rapport. Articulate, self motivated, extremely organized, results driven, equipped to identify and solve problems quickly, contribute to sales growth, and drive operational efficiency.

Overview

22
22
years of professional experience
12
12
years of post-secondary education

Work History

Uber Partner

Uber Eats
Remote, CA
01.2021 - Current

While always maintaining the highest level of customer service and support I received orders grocery shop or pick up food order follow GPS directions to drop off point while graciously communicating keeping customer informed. Self employed so kept track of all proper business paperwork for taxes.

Instacart Shopper

Instacart
Remote, CA
01.2020 - Current
  • Delivered items to customers on desired schedules by managing time efficiently and planning effectively. As well as communicating with customer to keep up to date on items out of stock etc. While allays serving customers with knowledgeable friendly support while maintaining deadlines.

Caregiver

IHSS In Home Support Services
Santa Rosa, CA
06.2002 - 12.2022
  • Assisted with clients with a numerous range of tasks to help them be more self sufficient. Tasks would range from cooking, cleaning, grooming, meal preparation, medication dispensing/monitoring. Transportation to medical appointments, grocery shopping, necessary errandss. Also worked with Hospice patience in to give them the most peaceful final days.

Customer Service Representative

Osmosis
Sebastopol, CA
04.2019 - 03.2020

Answer multi phone lines scheduling appointments all day helping to make, cancel, or change reservations while maintaining detailed notes of injuries, pregnancies, and allergies. Responsible for opening and closing spa on different days.


Managed cash register handling cash and credit cards in person and online. Optimize cleanliness, organization, and restock of the gift shop. As well as occasionally gave guided tours of the property to guests and tourists.

Customer Service Specialist

Office Furniture World
Santa Rosa, CA
08.2015 - 12.2017
  • Answered multi phone line phone lines, worked with all email correspondence, as well as helped customer walk ins. Helped sell custom office furniture and helped businesses furnish their entire business including drawing up office plans.
  • Helped draw up and configure measurements to ensure items would fit correctly.
  • Applied basic sales strategy to engage customers and present solutions to suit individual needs.

Server Shift Leader & Bartender

Santa Rosa Golf & Country Club
Santa Rosa, CA
03.2007 - 12.2010
  • A private country club opened in 1958. Building personable relationships with each member. Remembering members names, favorite food and drink orders, as well as client account numbers. Took food and beverage item orders and billed their accounts. Served with optimal customer service anticipating customer needs.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Addressed and resolved customer complaints and issues to increase satisfaction and establish trust.

Front Desk Manager

Hot Bodies Salon
Sebastopol, CA
08.2002 - 02.2007
  • Answered and handled multi phone line call system. Handled cash register machine and cash payments. Handles employee schedules, resolved employee or client complaints. Handled money for bank deposits. Always tan the front desk via phone, email, or in person with friendly welcoming upstanding customer service and experience.

Education

Real Estate Agent License - Real Estate

Kaplan Career Institute
Online
10.2016 - 05.2017

Office Administration - Secretarial Studies And Office Administration

Empire College
Santa Rosa, CA
02.2011 - 09.2013

Associate In Social And Behavioral Sciences - Social And Behavioral Studies

Santa Rosa Junior College
Santa Rosa, CA
08.2003 - 12.2007

Aesthetician License - Master Aesthetician

Le Melange Academy of Hair
Napa, CA
04.2005 - 12.2005

Diploma - General Studies

Analy High School
Sebastopol, CA
08.1999 - 06.2003

Skills

    Organization and Time Management

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Timeline

Uber Partner

Uber Eats
01.2021 - Current

Instacart Shopper

Instacart
01.2020 - Current

Customer Service Representative

Osmosis
04.2019 - 03.2020

Real Estate Agent License - Real Estate

Kaplan Career Institute
10.2016 - 05.2017

Customer Service Specialist

Office Furniture World
08.2015 - 12.2017

Office Administration - Secretarial Studies And Office Administration

Empire College
02.2011 - 09.2013

Server Shift Leader & Bartender

Santa Rosa Golf & Country Club
03.2007 - 12.2010

Aesthetician License - Master Aesthetician

Le Melange Academy of Hair
04.2005 - 12.2005

Associate In Social And Behavioral Sciences - Social And Behavioral Studies

Santa Rosa Junior College
08.2003 - 12.2007

Front Desk Manager

Hot Bodies Salon
08.2002 - 02.2007

Caregiver

IHSS In Home Support Services
06.2002 - 12.2022

Diploma - General Studies

Analy High School
08.1999 - 06.2003
Taryn SammonsCustomer Service Relations/ Data Entry