Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Taryn Smith Alexander

Houston,Texas

Summary

Dedicated and detail-oriented professional with extensive experience in administrative leadership within the hospice industry, now transitioning into insurance adjusting. Proven expertise in billing claims, insurance verification, HR management, and audits. Eager to leverage administrative proficiency and insurance knowledge to excel in an insurance adjuster role.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Intake Coordinator

The Care Team Hospice
05.2021 - Current
  • Managed billing claims and insurance verification processes
  • Oversaw HR functions, payroll, and audits to ensure compliance and efficiency
  • Provided Professionalism with obtaining contracts with different vendors
  • Collaborated with clinical staff to ensure timely completion of assessments and treatment plans
  • Managed high call volume while maintaining exceptional customer service skills

Office Manager

Comfort Hospice
04.2019 - 05.2021
  • Directed office operations, including HR management, payroll, and scheduling
  • Conducted internal audits and ensured adherence to healthcare regulations
  • Enhanced operational efficiency through effective administrative support and team leadership
  • Oversaw daily office operations and ensured smooth workflow
  • Collaborated with administrative staff on billing, accounts payable, and other financial tasks

Funeral Director

Service Corporation International
11.2016 - 12.2019
  • Managed funeral services, including preparation, coordination, and documentation
  • Supervised funeral and graveside services, ensuring dignified and respectful ceremonies
  • Recognized as Top Funeral Director in the Houston market, demonstrating leadership and excellence
  • Prepared obituaries for publication in newspapers or online platforms as requested by families
  • Assisted clients with selecting appropriate caskets, urns, flowers, and other items needed for memorial services

Insurance Service Representative

Senior Life
03.2012 - 10.2016
  • Worked with brokers and agents to process claims compliant with state regulations
  • Reviewed policies for accuracy and recommended necessary changes
  • Processed claims efficiently and followed up on outstanding issues
  • Conducted policy audits to identify discrepancies or areas needing attention
  • Educated customers on insurance products and coverage options
  • Handled billing inquiries and resolved payment disputes with clients

Education

Bachelor's Degree - Criminal Justice (Forensic Science)

American Intercontinental University
01.2019

Associate's Degree - Applied Science

Commonwealth Institute of Funeral Science
01.2012

Skills

  • Claims Processing & Billing
  • Insurance Verification
  • HR Management & Payroll
  • Customer education
  • Audit & Compliance
  • Customer Service
  • Insurance policy coverage expertise
  • Claims file documentation
  • Strong Organizational Skills
  • Claims adjustment

Certification

  • Licensed Funeral Director, 01/01/14, Present
  • All Lines Insurance Adjuster - Texas
  • Claims Adjuster/Public Adjuster - Louisiana
  • All lines Adjuster - South Carolina

Timeline

Intake Coordinator

The Care Team Hospice
05.2021 - Current

Office Manager

Comfort Hospice
04.2019 - 05.2021

Funeral Director

Service Corporation International
11.2016 - 12.2019

Insurance Service Representative

Senior Life
03.2012 - 10.2016

Associate's Degree - Applied Science

Commonwealth Institute of Funeral Science

Bachelor's Degree - Criminal Justice (Forensic Science)

American Intercontinental University

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Taryn Smith Alexander