Taryn Tevis
Sacramento,CA
Summary
Diligent and reliable team player with strong ability in project management and presentation skills. Offering effective communication, conflict resolution and critical thinking. Highly organized, proactive and punctual.
Overview
22
22
years of professional experience
Work History
Financial Officer
Sacramento, California
01.2015 - Current
- Profit that provides direct mental health services to the community of South Sacramento.
- My duties vary.
- I mostly draft program material for support groups, workshops, and mental health events.
- I collect donations and provide record of all incoming and outgoing finances.
- I also prepare documents, records and reports on relative data.
- I oversee all financial operations, including budgets, payroll and accounts payable and receivable.
- I assess company resources and make adjustments to keep operations efficient and cost-effective.
Mail Handler
United States Postal Service
West Sacramento, CA
05.2007 - Current
- I sort, process, organize and separate bundles of mail by type, size and whether serviceable or unserviceable.
- I keep record of mail received and ensure that all mail has been scanned before leaving the building.
- I also complete and attach proper labels to bundles of mail according to content.
- I also load letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
Customer Service Representative
Cingular Wireless
Sacramento, CA
03.2006 - 08.2007
- I was responsible for answering phones and addressing customer concerns regarding merchandise and pricing; conducting clerical duties such as typing complaints and various reports, explaining invoices, taking payments; and adjusting plans.
- My biggest challenge was calming angry customers.
- I provided an elevated customer experience to generate a loyal clientèle.
- I Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- I applied professionalism and a peaceful approach maintaining an even tone while providing explanations and resolution to their service issues.
- I took the initiative to resolve potential problems before they became a major issue, thereby providing polite and effective customer service.
- I served as the main liaison between customers, management and the sales team.
- I directed calls to appropriate individuals and departments.
- I described product to customers and accurately explained details and care of merchandise.
Employee
Volt Workforce Solutions
Sacramento, CA
06.2005 - 03.2006
- I was assigned to the returns department at Apple Computers.
- I printed return labels and provided them to an assembly line while they prepared packages for the customers.
Floor Supervisor
Forever 21
Sacramento, California
03.2004 - 06.2005
- I was a cashier and I supervised floor staff to ensure that customers were greeted, treated with respect and provided assistance immediately.
- I ensured that clothing was returned to the racks as soon as possible and dressing rooms were neat and welcoming.
- In addition, I encouraged employees to report to work timely and I reported any policy violations to my manager.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ01.2021
Skills
- Excellent communication skills
- Flexible
- Excellent planner and coordinator
- Deadline driven
- Administrative
- Attention to detail
- Budgeting
- Cashier
- Clerical
- Excellent communication
- Customer service
- Sales
- Strategic planning
- Risk management
- Cost and budget analysis
- Risk analysis
- MS Office
- Team management
- Process improvement
- Program leadership
- Problem resolution
- Project organization
References
References Upon Request
Timeline
Financial Officer
01.2015 - Current
Mail Handler
United States Postal Service
05.2007 - Current
Customer Service Representative
Cingular Wireless
03.2006 - 08.2007
Employee
Volt Workforce Solutions
06.2005 - 03.2006
Floor Supervisor
Forever 21
03.2004 - 06.2005
Bachelor of Science - Business Management
University of Phoenix