Taryn Tommasini
Derry,PA
Summary
Dynamic customer service specialist with a proven track record, excelling in organization and multitasking. Known for enhancing guest experiences through personalized service and effective communication. Highly reliable and a team player, with an upbeat and kind personality.
Overview
18
18
years of professional experience
Work History
Bartender
Tommasini's Tavern
09.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Waitress
Ianni's Pizza
06.2019 - 11.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Proved successful working within tight deadlines and a fast-paced environment.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Clerk Typist
SPHS
04.2019 - 05.2023
- Increased operational efficiency through proficient use of office equipment such as printers, copiers, scanners, and computers.
- Delivered exceptional customer service when interacting with clients, addressing their needs promptly, and professionally.
- Optimized time management by effectively multitasking across various responsibilities while adhering to strict deadlines.
- Maintained a high level of confidentiality when handling sensitive information, ensuring the privacy of clients and colleagues alike.
- Assisted in maintaining a clean and orderly office space, contributing to a productive work environment for all team members.
- Streamlined communication within the organization through timely responses to emails and phone calls.
- Promoted a positive work environment through professional interactions with coworkers and supervisors alike.
- Supported team members by managing multiple administrative tasks, including filing and scheduling appointments.
- Answered and routed incoming calls and took messages when personnel were unavailable.
- Interacted with public on phone and at reception desk to answer questions and resolve issues.
Bartender
The Roadhouse
02.2007 - 07.2018
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Obtained cash bank and stocked service bar to prepare for operation.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
Health And Phys Ed/Exercise Science
IUP
Indiana, PAHealth And Physical Education
WCCC
Youngwood, PADiploma -
Derry Area High School
Derry, PA05.2006
Skills
- Strong multitasking
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Outstanding customer service
- Honest and dependable
- Teamwork and professionalism
- Collaboration and teamwork
Timeline
Bartender
Tommasini's Tavern
09.2022 - Current
Waitress
Ianni's Pizza
06.2019 - 11.2023
Clerk Typist
SPHS
04.2019 - 05.2023
Bartender
The Roadhouse
02.2007 - 07.2018
Health And Phys Ed/Exercise Science
IUP
Health And Physical Education
WCCC
Diploma -
Derry Area High School
Similar Profiles
Emma PetrilloEmma Petrillo
Hostess/Server at Boston Tavern (Bracks Tavern New Owners)Hostess/Server at Boston Tavern (Bracks Tavern New Owners)
Sesen HaddishSesen Haddish
Host/Expo/Server at Brix Tavern & Gordon TavernHost/Expo/Server at Brix Tavern & Gordon Tavern
John TafoyaJohn Tafoya
Operations & Service Manager (Food Service & Sourc at Various Restaurant Brands, DeLucia's, Spaghettini, Tavern HouseOperations & Service Manager (Food Service & Sourc at Various Restaurant Brands, DeLucia's, Spaghettini, Tavern House
Alexander BeltzAlexander Beltz
Barista at StarbucksBarista at Starbucks
Ashton BeighleyAshton Beighley
Assistant Golf Professional at Rolling Rock ClubAssistant Golf Professional at Rolling Rock Club