Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taryn Torbitt

Newark

Summary

Pharmacy Outreach Coordinator specializing in client engagement, healthcare compliance, and data analysis. Demonstrates expertise in orchestrating outreach initiatives and elevating client communication, ensuring regulatory adherence.

Overview

10
10
years of professional experience

Work History

Pharmacy Outreach Coordinator

Excellus BCBS
Rochester
02.2020 - Current

Managed workload effectively in remote and hybrid environments.

Communicated complex drug information to clients, pharmacies, and medical providers through email and chat.

  • Provided real-time chat support, resolving inquiries with accuracy and professionalism.
  • Oversaw outreach programs, ensuring compliance with healthcare regulations and client requirements.
  • Maintained detailed records and reports to facilitate data-driven decision-making.
  • Assisted in process improvement initiatives to enhance workflows and client communication.

Hospitality Professional

Hilton Brand Of Hotels
Rochester
06.2018 - 02.2020
  • Resolved guest inquiries efficiently while delivering exceptional customer service.
  • Assisted with administrative tasks, including management of bookings and scheduling.
  • Managed front desk operations and ensured smooth guest check-in processes.
  • Trained new staff on hospitality standards and hotel policies effectively.
  • Managed written correspondence to maintain effective communication with clients.

Pharmacy Technician

Wegmans Pharmacy
Newark
07.2015 - 11.2017
  • Supported pharmacists in dispensing medications, verifying prescriptions, and maintaining patient records.
  • Facilitated communication with healthcare providers and patients regarding medication instructions.
  • Managed inventory to ensure compliance with pharmacy regulations and standards.
  • Assisted customers with prescription inquiries and medication information.
  • Processed prescription orders using electronic health record systems efficiently.
  • Collaborated with pharmacists to ensure proper medication dispensing practices.
  • Trained new pharmacy staff on procedures and customer service techniques.
  • Supported insurance verification processes for patient prescriptions and claims.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.

Education

Associate of Science - Biological Sciences

Finger Lakes Community College
Canandaigua, NY
05-2018

Skills

  • Data analysis
  • Healthcare compliance
  • Client outreach
  • Medication management
  • Case documentation
  • Customer relationship management
  • Written Communication & Email/Chat Support
  • Pharmacy Knowledge & Medication Coordination
  • Customer Service & Client Relations
  • Project Coordination & Workflow Management
  • Data Entry & Record Keeping
  • Team Collaboration & Cross-Functional Support
  • Remote Work Tools: Microsoft
  • Remote collaboration
  • Process improvement
  • Inventory management
  • Time management
  • Effective communication
  • Problem solving
  • Adaptability
  • Training and development
  • Record keeping
  • Outreach initiatives
  • Data collection
  • Eligibility determination
  • Database management
  • Social media management
  • Attention to detail
  • Professionalism
  • Self motivation

Timeline

Pharmacy Outreach Coordinator

Excellus BCBS
02.2020 - Current

Hospitality Professional

Hilton Brand Of Hotels
06.2018 - 02.2020

Pharmacy Technician

Wegmans Pharmacy
07.2015 - 11.2017

Associate of Science - Biological Sciences

Finger Lakes Community College
Taryn Torbitt