Seasoned Senior Consultant 23 year background in the multi-family industry. Strong structured thinking and problem-solving skills. Unfailingly collaborate closely with internal teams to improve performance. Talented in using advanced statistical techniques and methods.
Overview
23
23
years of professional experience
Work History
Senior Consultant
One11 Advisors
01.2018 - Current
Build and maintain a strong working relationship with each client based on clear expectation-setting and mutual trust building
Lead the process of transitioning clients from their existing property management software to RealPage
Perform the full software conversion into the RealPage Leasing and Rents platform utilizing the self-start conversion tool
Manage client projects as needed and provide consultation on system utilization
Advocate for the client to ensure set up is consistent with the clients’ needs and expectations
Investigate, analyze and recommend solutions for clients’ issues
Proactively consult clients on best practices and necessary system and process changes to achieve success
Train clients on software use as it relates to the RealPage suite of products.
Property Manager
Blue Ridge Companies
Greenville, SC
03.2018 - 06.2018
Managed a Multifamily community of 97 units ensuring tenant satisfaction and retention.
Oversaw all aspects of property operations including leasing, rent collection, maintenance, and budgeting.
Implemented cost-effective strategies to increase property value and decrease operating expenses. Conducted regular property inspections and maintenance to ensure compliance with safety and regulatory standards.
Negotiated leases, rental agreements, and contracts with tenants, vendors, and service providers.
Prepared financial reports, budgets, and forecasts to track property performance and profitability
Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
Property Manager
Southwood Realty
Simpsonville, SC
06.2017 - 02.2018
Managed a multifamily site comprising 304 units, ensuring high occupancy rates and resident retention.
Oversaw day-to-day operations, including leasing, rent collection, maintenance, and vendor management.
Implemented marketing strategies to attract new tenants and conducted thorough tenant screenings to maintain a high-quality resident base.
Conducted regular property inspections to ensure compliance with safety regulations and maintenance standards.
Developed and maintained positive relationships with tenants, addressing their concerns promptly and professionally.
Prepared and managed budgets, effectively controlling expenses while maximizing revenue. Led a team of leasing agents, maintenance staff, and administrative personnel, providing guidance and support to achieve operational goals.
Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
Advised owners on potential improvements or investments that could increase the value of their properties.
Exercised direct supervision over property staff.
Assistant Property Manager, Bookkeeper
Sealy Management Co., Inc.
Greenville, SC
05.2012 - 06.2017
Effectively assist in day to day to operations of a multi-site portfolio of 2 Market Rate communities with a total of 694 units in conjunction with the Property Manager and Regional Property Manager
On-site responsibilities include managing delinquents, lease renewal management, leasing apartments, lease file audits, and resident retention
Responsible for all financial aspects such as accounts payable, accounts receivables, balancing cash journals, report all deposits to the corporate offices’ intercompany accounts and transfer all deposits via scanner daily, processing move-outs, and perform month end financial reports
Oversaw renter’s insurance compliance for 694 units.
Coordinated general maintenance and repairs to keep facilities operational and attractive.
Developed strong, professional relationships with residents by delivering exemplary service and engagement.
Prepared monthly financial reports for review by the property manager.
Property Manager
DP Management, Inc.
Mauldin, SC
05.2008 - 05.2011
Responsible for managing a portfolio of 473 units, including townhomes, apartments, and single-family homes for 60 individual owners
Maintained records, processed timely financial reports, all operating expense reconciliations, property payables, receivables, 1099’s, and cash management for all properties utilizing Propertyware, Quickbooks, and Excel
Managed tenant relations such as lease agreement execution, collecting rents, delinquents, handled all legal eviction proceedings with several county magistrate courts, processing move-out reports, and scheduling routine repairs
Responsible for scheduling and managing all vendors and sub-contractors for routine maintenance, turn-key, and capital improvements.
Inspected properties regularly to identify deficiencies and schedule repairs.
Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Processed evictions when necessary in accordance with state laws and procedures.
Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
Advised owners on potential improvements or investments that could increase the value of their properties.
Business Manager
B&M Management
Greer, SC
08.2005 - 03.2008
Responsible for all financial aspects of 293 unit apartment community, Thornblade Park Apartments
Also performed duties of property manager as needed
Promoted to Business Manager of 702 unit property within the company and on-site responsibilities included but not limited to collecting rents, managing delinquents, balancing cash journals and deposits, maintained records and processed financial reports on the OneSite program for weekly owner reports.
Leasing Specialist
Colonial Properties Trust
Greenville, SC
03.2001 - 09.2004
Responsible for all onsite leasing of a 350 unit apartment community
Duties included but not limited to, leasing apartment homes, resident retention, lease renewal management, and collecting rents.
Contacted and followed up with tenants on renewal notices.
Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
Encouraged prospective tenants to fill out applications after property tours.
Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
Created and managed effective marketing strategies.
Education
SC Property Management License -
Greenville Technical College
01.2004
Diploma -
Mauldin High School
01.1996
Skills
Windows 10/11
Microsoft Office (Outlook, Word, Excel, Teams and PowerPoint)
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