Hi, I’m
Taryn Wyant
2820 Adams Rd Kingsville,OH
Overview
15
years of professional experience
Work History
Hendrickson
Welder
03.2021 - 04.2023
Job overview
- Maintained high standards of safety and quality in a fast-paced production environment, demonstrating strong attention to detail and problem-solving skills
- Suggested workflow improvements that enhanced safety and efficiency, contributing to a 15% reduction in production time
- Managed multiple tasks simultaneously, showcasing strong time management skills critical for success in remote roles
- Welded in flat, horizontal, vertical, and overhead positions.
- Collaborated with team members for seamless project execution, improving overall productivity.
- Inspected welds and checked critical measurements to meet specifications.
- Strengthened client relationships by delivering consistent, high-quality workmanship on all projects.
- Fabricated shop parts directly from blueprints.
- Streamlined work processes through effective communication with supervisors and team members about project requirements and progress updates.
- Provided support in developing custom jigs/fixtures to facilitate more efficient production workflows.
- Improved customer satisfaction by delivering custom welding projects ahead of scheduled deadlines.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
Marshalls
Customer Service Representative
09.2018 - 01.2019
Job overview
- Provided top-notch customer service in a busy retail environment, consistently resolving customer issues and ensuring customer satisfaction
- Assisted in training 5 new employees on customer service protocols, leading to a 15% improvement in first-month customer satisfaction scores for new hires
- Handled returns, exchanges, and complex customer inquiries, maintaining a solutions-focused approach
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Implemented rewards program that encouraged repeat business and strengthened customer relationships.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
RadioShack
Sales Associate
04.2010 - 07.2012
Job overview
- Promoted cellular devices and services, achieving top sales rankings for 12 consecutive months and increasing monthly sales by 20%
- Engaged customers in a call center-like environment, providing technical support and product demonstrations, which boosted customer retention by 10%
- Built strong relationships with customers, encouraging repeat business and increasing store loyalty
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sears
Cashier
08.2008 - 09.2009
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Welcomed customers and helped determine their needs.
Education
Kent State University of AshtabulaAshtabula, Ohio
from Radiologic Technology
Skills
- Pipe welding
- Shielded Metal Arc Welding
- Welding procedure specification
- Tool repair and maintenance
- Data Entry
- Problem-solving abilities
- Goal-Oriented
- Salesforce proficiency
- Shipping coordination
- Problem-Solving
- Time Management
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Attention to Detail
- Self Motivation
- Customer Engagement
- Customer Satisfaction
Accomplishments
- Top Sales Performance: Ranked in the top 5% for sales at RadioShack, consistently exceeding monthly sales targets by 20%, contributing to a 10% increase in overall store revenue.
- Customer Satisfaction: Achieved a 95% customer satisfaction score at Marshalls by resolving 30+ customer inquiries daily and assisting with challenging situations.
Certificationstechnicalskills
Microsoft Office (Excel, Word, PowerPoint), Google Suite, basic CRM familiarity, Zoom, Slack, Welding techniques and safety protocols.
References
Available upon request.
Coreskillscompetencies
- Customer Service Excellence: Delivering high-quality support to address customer inquiries and resolve issues effectively.
- Problem Resolution & Communication: Skilled in identifying customer needs, providing tailored solutions, and communicating clearly.
- Sales & Upselling: Proven success in promoting products and achieving sales targets.
- Technical Proficiency: Microsoft Office (Excel, Word, PowerPoint), Google Suite, basic CRM knowledge, remote collaboration tools (Zoom, Slack).
- Remote Work Preparedness: Experienced in managing tasks independently and collaborating virtually through online coursework.
Timeline
Welder
Hendrickson
03.2021 - 04.2023
Customer Service Representative
Marshalls
09.2018 - 01.2019
Sales Associate
RadioShack
04.2010 - 07.2012
Cashier
Sears
08.2008 - 09.2009
Kent State University of Ashtabula
from Radiologic Technology
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