A seasoned administrative professional with 15 years of diverse experience, actively seeking a challenging role where proven expertise in meticulously streamlining operations, optimizing workflow, and fostering efficient communication can contribute to the success of the organization. Dedication to maintaining a high level of accuracy, confidentiality, and professionalism in all administrative tasks is a priority, while continuously striving for excellence in support of company goals and objectives.
Overview
14
14
years of professional experience
Work History
Business Development Manager
Cornerstone Capital Financial Services LLC
11.2020 - Current
Manage, process, and administer documentation related to the advancement and success of the Mortgage Production for Broker and all Loan Officers.
Increase client base by identifying new business opportunities and cultivating strong relationships with key decision-makers.
Implement systems and procedures to increase sales.
Kept meticulous client notes and updated account information in company databases.
Implemented CRM tools to better track sales opportunities and customer interactions.
Reached out to potential customers via telephone, email, and in-person inquiries.
Peri-Operative Scheduling Coordinator/ Data Charge
Englewood Hospital And Medical Center
11.2017 - 11.2020
Utilized advanced software tools like Excel, Outlook, McKesson and Epic Optime to effectively manage comprehensive appointment calendars.
Managed surgery scheduling across 25 operating rooms for over 60 surgeons, utilizing Epic Optime to streamline same-day and admission surgeries.
Conducted pre-authorization processes for surgical procedures, ensuring compliance with insurance requirements and facilitating timely approvals to avoid delays in patient care.
Verified accuracy in procedural coding and pre-op diagnoses, conducting thorough audits to maintain compliance and billing integrity.
Coordinated with vendors to confirm the selection and availability of surgical tools and equipment, facilitating seamless operations.
Processed post-operative charges, meticulously entering supply information, analyzing "bill only" items, and utilizing nursing documentation for accurate billing.
Cross-referenced account numbers to ensure precise charge entry and reduce discrepancies in billing.
Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments to enhance operational efficiency.
Generated and analyzed reports to track data on operational priorities, scheduling efficiency, and financial performance.
Enhanced patient satisfaction by implementing timely appointment scheduling and proactively managing patient wait times, resulting in improved overall experience.
Chart Prep/Scan Processor Technician
Englewood Hospital And Medical Center
05.2016 - 11.2017
Reduced errors with thorough quality checks on scanned images and data entries.
Demonstrated strong attention to detail when verifying content alignment before initiating the scan process.
Maintained strict confidentiality standards complying to HIPAA guidelines when handling sensitive information during the scanning process
Increased accuracy in document indexing by developing organized systems for file storage and retrieval.
Pricing Coordinator
The Children's Place Corporate Headquarters
03.2011 - 04.2016
Implemented and integrated new SAP system with ERP and Production testing, performed tests and reported results to management.
Improved efficiency of pricing department by implementing new software tools and automating manual processes.
Increased operational efficiency within Pricing Department by creating comprehensive training manuals for new hires, reducing ramp-up times significantly.
Implemented and integrated new SAP system with ERP and Production testing, performed tests and reported results to management
Collaborated with merchandisers and store communications daily to maintain pricing events, attribute codes, and discounts for company via systems input
Oversaw master data management processes, ensuring all pricing information and related attributes were accurate and up-to-date within SaaS and across all platforms.
Utilized advanced Excel functions, including v-lookups and pivot tables, to validate data accuracy and ensure the integrity of system inputs and pricing structures.
Education
High School Diploma -
Academies@Englewood
Englewood, NJ
06-2008
Associate of Applied Science - Health Care Administration
Berkeley College
Little Falls, NJ
12-2019
Skills
Customer Service
Epic
HIPAA
EMR Systems
Medical Office Experience
Medical Records
CPT, ICD-10, HCPCS
Medical Billing/Medical Coding
Computer Literacy
Loan origination
Analysis skills
Communication skills
Windows
SAP
Microsoft Office
Scheduling Coordination
Client Relations
Sales Support
Spreadsheet tracking
Reports Generation
ERP systems proficiency
Data Entry
Project Management
Business Relationship Development
Languages
Spanish
Limited Working
Timeline
Business Development Manager
Cornerstone Capital Financial Services LLC
11.2020 - Current
Peri-Operative Scheduling Coordinator/ Data Charge
Englewood Hospital And Medical Center
11.2017 - 11.2020
Chart Prep/Scan Processor Technician
Englewood Hospital And Medical Center
05.2016 - 11.2017
Pricing Coordinator
The Children's Place Corporate Headquarters
03.2011 - 04.2016
High School Diploma -
Academies@Englewood
Associate of Applied Science - Health Care Administration
Berkeley College
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