Taryn Young
Adairsville,GA
Summary
Highly organized Front Office Coordinator with expertise in schedule coordination and call routing. Proficient in maintaining confidentiality and providing exceptional customer service. Successfully developed an organized filing system for both hard copy and electronic files for easy access. Demonstrated effective problem-solving abilities when dealing with challenging situations in the workplace.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Front Office Coordinator
Georgia Colon and Rectal
06.2024 - Current
- Scheduled appointments and maintained calendars using calendar management software
- Proficiently managed incoming calls, emails, and correspondence within established timelines
- Performed general office duties such as filing documents, photocopying materials, faxing documents, and ordering supplies
- Maintained the highest standard of professionalism while communicating effectively with staff, clients, and visitors
- Greeted visitors and answered and routed calls to foster positive office experiences
- Exhibited effective problem-solving abilities when dealing with challenging situations in the workplace
- Managed office processes to keep business running efficiently
- Developed organized filing system for both hard copy and electronic files for easy access
- Adeptly handled confidential information according to company policies and procedures
- Received, reviewed, and distributed mail and other information to office
Front Desk Receptionist
HARBIN IMMEDIATE CARE
05.2021 - Current
- Check patients in and verify information and insurance
- Answer phone calls
- Print test results and give to patients
- Verify medications have been successfully sent to pharmacy
Front Office Manager/Clinic Surgery Scheduler
ALLIANCE SPINE AND PAIN
08.2022 - 06.2024
- Collaborated closely with physicians and other healthcare professionals to ensure quality patient care throughout the surgical process
- Make sure that schedules flow smoothly and fill
- Schedule next procedures or follow up appointments
- Answer phone calls from patients with questions
- Reach out to other offices for clearance if the patient needs a clearance
- Make sure procedure is approved prior to appointment
- Make sure all documentation is accurate for insurance approval
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Developed effective communication channels within the team to improve decision-making process and problem-solving abilities.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
- Conducted regular staff evaluations, providing constructive feedback and identifying opportunities for professional growth.
ASC check in
ROME GI
01.2022 - 08.2022
- Check patients in for procedures and go over consents with them
- Answer phones and schedule patients accordingly
- Make sure patients have blood thinner clearance if needed
- Schedule patients for outpatient services that are ordered
- Scan all paperwork into patients chart
Front Desk Receptionist
MARIETTA DERMATOLOGY
05.2021 - 01.2022
- Answer calls
- Check patients in and verify all correct information and insurance
- Schedule patients
- Check patients out
- Take payments
Warper Operator
SHAW INDUSTRIES
09.2008 - 03.2021
- Made carpet off of patterns
- Answered phones
- Sent emails
- Made schedules and printed them
- Ran daily reports to send to management
Unit Secretary
CARTERSVILLE MEDICAL CENTER
04.2004 - 08.2008
- Answered phone calls
- Answered the call light
- Put patient charts together and placed all doctor orders
Education
Bachelor of Science (B.S.) - Healthcare management
Georgia Highlands
Rome, GA05-2027
Associate - healthcare management
Gntc
Rome, GAHigh School Diploma -
Cass high school
Cartersville, GA05.2002
Skills
- Maintaining confidentiality
- Schedule coordination
- Call routing
- Customer service
Certification
CCMA
Timeline
Front Office Coordinator
Georgia Colon and Rectal
06.2024 - Current
Front Office Manager/Clinic Surgery Scheduler
ALLIANCE SPINE AND PAIN
08.2022 - 06.2024
ASC check in
ROME GI
01.2022 - 08.2022
Front Desk Receptionist
HARBIN IMMEDIATE CARE
05.2021 - Current
Front Desk Receptionist
MARIETTA DERMATOLOGY
05.2021 - 01.2022
Warper Operator
SHAW INDUSTRIES
09.2008 - 03.2021
Unit Secretary
CARTERSVILLE MEDICAL CENTER
04.2004 - 08.2008
High School Diploma -
Cass high school
Bachelor of Science (B.S.) - Healthcare management
Georgia Highlands
Associate - healthcare management
Gntc
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