Experienced and effective Sales Operations professional with a history of successfully managing and growing large, global, and key accounts.
Proven ability to build and maintain long lasting strategic client and partner relationships.
Key influencer with solid business judgment.
Innovative self-starter with demonstrated ability to exceed personal and professional goals.
Seeking a challenging role to leverage my skills in a dynamic and customer-centric environment.
Overview
21
21
years of professional experience
Work History
Partner Business Manager
CB Technologies, Inc.
04.2022 - Current
Collaborate with cross-functional teams, including sales, marketing and solutions development to drive joint initiatives and achieve mutual business goals.
Stay informed on industry developments and market trends to gain competitive advantage.
Develop and implement strategies to enhance partner relations.
Lead the negotiation and execution of partner agreements, ensuring clear terms, expectations and deliverables to both parties.
Conduct regular business reviews with partners to identify growth opportunities, address challenges and ensure alignment with business objectives.
Responsibilities include obtaining and planning marketing funds and events with key partners.
Sr. Manager, Client Services
CB Technologies, Inc
11.2014 - 03.2022
Provided strong leadership to enhance team productivity and morale for the Client Services team that managed Global and National accounts.
Evaluated employee performance and conveyed constructive feedback to improve skills, recommend promotions and compensation increases.
Implemented and developed sales processes, policies and procedures that met ISO compliance.
Managed large-scale projects and introduced new processes to achieve challenging objectives.
Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Client Services Manager
CB Technologies, Inc.
02.2006 - 10.2013
Instrumental in onboarding and maintaining net new global account, Ford Motor Company, that grew to secure upwards of $40 million annual revenue.
Principally responsible for growing and increasing profit margins for global accounts by 10%.
Maintained a comprehensive and integrated view of the client’s goals and struggles and work cohesively with internal stakeholders to achieve those goals and objectives.
Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
Field Supervisor
Advantage Sales And Marketing
06.2003 - 01.2006
Responsible for executing marketing strategies in national and regional retailers on behalf of key clients (i.e. LG Electronics, Fuji Film, and Motorola).
Successfully managed key clients for over 2 years; instrumental in securing over 5 million dollars in additional business annually.
Successfully created and implemented national coverage models to include up to 200 team members and as many as 2500 retail locations.
Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
Responsible for planning and executing training programs for field team.
Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.