Taschima Pinkney
District Heights,MD
Summary
Over 10 years in the medical field and currently a Professional administrator with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in office management, strategic planning, and effective communication.
Overview
21
21
years of professional experience
Work History
Administrator
Impressions Pediatric Therapy
07.2023 - Current
- Managed scheduling and coordination of therapy sessions for pediatric clients.
- Streamlined administrative processes to enhance operational efficiency and service delivery.
- Oversaw patient records management, ensuring compliance with healthcare regulations.
- Developed training materials and conducted onboarding for new administrative staff members.
- Facilitated communication between therapists, families, and insurance providers for seamless care coordination.
- Implemented electronic health record systems to improve data accuracy and accessibility.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Coordinated with IT department to upgrade software, ensuring all systems were up-to-date and running efficiently.
- Streamlined invoice processing, reducing average payment turnaround time.
Medical Assistant
FASMA
01.2011 - 06.2023
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collaborated with medical and administrative personnel
- Obtained pre- and post-treatment vital signs and weight.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Compiled necessary documents for surgical billing packages.
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record systems to ensure accuracy.
- Trained and mentored new medical assistants, fostering team development and cohesion.
- Oversaw inventory management of medical supplies, ensuring availability for clinical needs.
- Performed medical records management, including filing, organizing and scanning documents.
Vocational Rehabilitation Counselor
Service Source - IRS Mail Contract
05.2005 - 11.2010
- Assisted individuals with addressing disabilities and developing career plans.
- Handled caseload of more than 15 clients.
- Coordinated community resources and secured referrals.
- Promoted development of interviewing, resume writing and etiquette skills.
- Administered preliminary and comprehensive vocational assessments.
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
- Consulted with interdisciplinary teams to enhance coordination of care, establish medical clearance and determine optimal timing of further interventions.
- Customized vocational exploration activities to identify self-determined rehabilitation needs and goals.
- Mobilized case management system to document service delivery and case progress.
- Liaised with community partners to enhance employment opportunities for individuals with disabilities.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
Certificate - Health Information Systems
University of Phoenix
Tempe, AZ04-2026
High School Diploma -
Suitland High School
District Heights, MD05.2011
Skills
- Computer proficiency
- Leadership experience
- Communication skills
- Organizational know-how
- People skills
- Collaboration talent
- Problem-solving abilities
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Office administration
Timeline
Administrator
Impressions Pediatric Therapy
07.2023 - Current
Medical Assistant
FASMA
01.2011 - 06.2023
Vocational Rehabilitation Counselor
Service Source - IRS Mail Contract
05.2005 - 11.2010
Certificate - Health Information Systems
University of Phoenix
High School Diploma -
Suitland High School