TASDAQ KHAN
Houston
Summary
Dynamic professional with a proven track record at AAA Southern Transport, excelling in customer service and sales growth strategies. Adept at problem-solving and team collaboration, I consistently enhance guest experiences while driving operational efficiency. My attention to detail and technical proficiency ensure high standards in service delivery and inventory management.
Overview
14
14
years of professional experience
Work History
Concierge Team Member
AAA Southern Transport
Houston
01.2025 - Current
- Provided exceptional customer service to enhance guest experiences and satisfaction.
- Assisted clients with travel arrangements, reservations, and transportation needs.
- Coordinated communication between guests and various service departments effectively.
- Managed inquiries and resolved issues promptly to maintain operational efficiency.
- Maintained accurate records of guest interactions and requests for follow-up actions.
- Collaborated with team members to ensure smooth daily operations and service delivery.
Sales Representative
AT&T Prime Communications
Houston
01.2024 - 12.2024
- Consistently exceeded sales performance quotas while fostering positive relationships to enhance productivity.
- Managed inventory audits, financial reconciliations, and sales reporting for accurate records.
- Led team to prioritize performance and achieve sales targets through exemplary guidance.
- Identified new sales opportunities to drive store success and meet objectives.
- Ensured high standards in merchandising, security, and visual presentation across the store.
- Oversaw daily store operations to maximize efficiency and productivity.
- Assisted customers with account management and billing inquiries through multiple channels.
- Collaborated with team members to enhance customer service and sales strategies.
Manager
Kuifs Petroleum
Houston
12.2012 - 12.2023
- Accomplished department objectives by managing station along with business as well as improving efficiency in sales.
- Delivered excellence in guest service and quality control of operations to attain company mission.
- Conducted performance reviews for team members.
- Established fruitful working relationships with employees, management and vendors.
- Negotiated contracts with vendors and suppliers.
- Monitored inventory levels, placing orders.
Stocker
Kohl's
FM 1960/ Eldridge
04.2011 - 12.2012
- Provided effective management of stores by receiving and inspecting merchandise.
- Provided excellent customer service by answering questions and providing product insights.
- Maintained clean and organized stockroom in support of team productivity.
- Handled fragile merchandise with extra care to limit damages.
- Kept shelves well-stocked with current merchandise for customers' convenience.
- Confirmed stock labels were visible and readable.
Cashier
Handy Stop North Cypress
Houston
02.2011 - 06.2012
- Worked in a fast-paced environment and displayed product knowledge to all customers.
- Balanced cash drawer at beginning and end of each shift.
- Kept clean, organized, and well-stocked checkout areas.
- Gave customers full attention and attended to their needs.
- Provided information to customers on products or services.
Education
GED -
THE EDUCATION CENTER
Houston, TX03-2014
Intermediate Schooling -
Govt College
Chunian, PakistanChunian, Pakistan
Skills
- Store operations management
- Problem solving and troubleshooting
- Salesmanship and consultative sales
- Technical proficiency
- Attention to detail
- Upselling and cross-selling strategies
- Team collaboration
- Sales growth strategies
- Sales leadership development
- Staff training and management
- Merchandise planning and analysis
- Sales performance analysis
- Strategic planning and execution
Accomplishments
- Top performer in AT&T Prime every month
- become store manager in 3 months
- best concierge in AAA Transportation
Language
English
Native/ Bilingual
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual
Spanish
Limited
Timeline
Concierge Team Member
AAA Southern Transport
01.2025 - Current
Sales Representative
AT&T Prime Communications
01.2024 - 12.2024
Manager
Kuifs Petroleum
12.2012 - 12.2023
Stocker
Kohl's
04.2011 - 12.2012
Cashier
Handy Stop North Cypress
02.2011 - 06.2012
GED -
THE EDUCATION CENTER
Intermediate Schooling -
Govt College
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