Taseanna Robinson
Monroe,NC
Summary
Compassionate and skilled in managing caseloads with efficiency and high productivity. Possess specialized skills in family support, crisis intervention, and case management to ensure the well-being of children and families. Excel in communication, empathy, and problem-solving, applying these soft skills to connect with individuals from diverse backgrounds and navigate complex situations effectively.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Foster Care Coordinator
Thompson Child and Family Focus
Matthews , NC
10.2025 - Current
- Conducted assessments to evaluate children's needs and family dynamics.
- Monitored foster care environments for compliance with safety standards.
- Provided ongoing support to foster families through regular check-ins.
- Organized community resources to assist families in crisis situations.
- Provided crisis intervention services when needed.
- Responded to online or telephone requests for information and assistance.
- Conducted home visits to ensure the safety of foster care children.
- Maintained accurate records of all documentation related to each child's case file.
- Acted as an advocate for youth during team meetings and court proceedings.
- Participated in regular supervision sessions with supervisors or program directors.
- Developed and implemented individualized service plans for foster care children.
- Prepared and filed weekly, monthly and quarterly reports.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
Case Coordinator
DHHS- Supervised Visitation and Safe Exchange
Charlotte, North Carolina
09.2025 - Current
- Conduct monitored visits and parent exchanges, as outlined by Mecklenburg County Family Courts.
- Ensure child and family safety and well-being in conjunction with court orders.
- Monitor and provide a safe visitation and parent exchange environment for children, and terminate the visit/contact if it is not deemed appropriate, or if the parties involved have improper conduct.
- Establish and maintain appropriate professional files that provide all required documentation regarding visits and parent exchanges, including incident reporting.
Residential Case Manager
Thompson Child & Family Focus
Matthews, North Carolina
01.2023 - 10.2025
- Coordinated and tracked residential placement search for children ages 10 to 17.
- Developed individualized treatment plans for diverse populations.
- Coordinated with healthcare providers to ensure comprehensive care.
- Facilitated group non-clinical sessions to promote peer support.
- Advocated for clients' rights within mental health systems.
- Educated families on mental health resources and treatment options.
- Assisted clients in identifying their goals for recovery and developing strategies for achieving them.
- Facilitated Child and Family Team meetings.
Family Support Specialist
Smart Start of Mecklenburg County
Charlotte, North Carolina
06.2022 - 11.2022
- Provide families with case management, information, and education rights, processes, and available services for their child as they transition to school focused on the IEP process.
- Support and empower families in their journey with the special health care needs services system through skills development and training to impart the protective factors and strengthen the parent-child relationship, including the role of the parent as an advocate for the child.
- ·Work in close collaboration with CDSA staff, fostering strong relationships, and integrating into assigned CDSA units.
Disability Claims Analyst
Disability Determination Services of NC
Raleigh, North Carolina
03.2020 - 11.2021
- Evaluated disability claims for accuracy and compliance with regulations.
- Collaborated with medical professionals to gather necessary documentation.
- Analyzed claimant information to determine eligibility for benefits.
- Assisted claimants in understanding their rights and the appeals process.
- Provided exceptional customer service through effective telephone communication and follow-ups.
- Reviewed medical records and other documentation to assess accuracy of information provided by claimants.
- Assessed claimant's ability to perform job duties based on physical and mental capabilities.
- Monitored case progress and ensured timely completion within established deadlines.
Education
M.Ed. - Early Childhood Special Education
University of North Carolina At Chapel Hill
Chapel Hill, NC05-2025
Bachelor of Arts - Early Childhood Education
Shaw University
Raleigh, NC05-2018
Skills
- Case management
- Family and child advocacy
- Crisis intervention
- Community resource coordination
- Individualized planning
- Goal setting and monitoring
- Decision-making
- Child welfare
- Effective written and verbal communication
- Records maintenance
Certification
(QP) Qualified Professional
Timeline
Foster Care Coordinator
Thompson Child and Family Focus
10.2025 - Current
Case Coordinator
DHHS- Supervised Visitation and Safe Exchange
09.2025 - Current
Residential Case Manager
Thompson Child & Family Focus
01.2023 - 10.2025
Family Support Specialist
Smart Start of Mecklenburg County
06.2022 - 11.2022
Disability Claims Analyst
Disability Determination Services of NC
03.2020 - 11.2021
M.Ed. - Early Childhood Special Education
University of North Carolina At Chapel Hill
Bachelor of Arts - Early Childhood Education
Shaw University