Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tasha Alexander

JACKSONVILLE,Florida

Summary

Accomplished and certified Pharmacy Technician with over 20 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Ready to help team achieve company goals.

Overview

20
20
years of professional experience

Work History

Nationally Licensed Pharmacy Technician

CVS Pharmacy
10.2003 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Entered and processed patients' prescriptions into internal system.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Resolved third-party billing, computer system and customer service issues.

Self-Employed

Alexander A-1 Cleaning Services
06.2013 - 01.2016
  • Handled equipment, chemicals, and materials properly and with caution.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Developed and implemented comprehensive cleaning plan for entire building.
  • Maintained floor cleaning and waxing equipment.

Education

Associate of Arts - Ministry And Theology

South Florida Bible College
Deerfield Beach, FL
08.2024

Skills

  • Information Documentation
  • Prescriptions Management
  • Resolving Complaints
  • Staff Leadership
  • Prescription Preparation
  • HIPAA
  • Problem-Solving Skills
  • Quality Assurance and Control
  • Supporting Pharmacy Operations
  • Team Collaboration
  • Organization and Prioritization
  • New Hire Onboarding
  • Updating Medication Histories
  • Profile Updating
  • Staff Development
  • Pharmacy Records Management
  • Reviewing Patient Information
  • Cash Register Operation
  • Medicare and Medicaid Processes
  • Assisting Pharmacists

Timeline

Self-Employed

Alexander A-1 Cleaning Services
06.2013 - 01.2016

Nationally Licensed Pharmacy Technician

CVS Pharmacy
10.2003 - Current

Associate of Arts - Ministry And Theology

South Florida Bible College
Tasha Alexander